Stock & Service Assistant

GBA Logistics; Sutton-in-Ashfield; On-site; GBP 1,515,000 - 2,066,000; Full time

Benefits offered by this job

Holiday loyalty scheme

Learning & development support

Employee resource groups

Health care scheme

Sick pay

Job summary

Silver X in Sutton-in-Ashfield is seeking a Stock & Service Assistant to manage inventory accuracy, warehouse administration, and client coordination in a fast-paced 3PL environment.

The role emphasizes accurate stock records, timely cycle counts, and smooth interactions with warehouse teams and customers. This is a full-time position at £13 per hour, with benefits including holiday loyalty, learning support, and health care.

Qualifications

• Experience in stock control is essential.
• Proven experience in warehouse administration or logistics support.
• Proficiency in Microsoft Office Suite and warehouse management systems.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Maintain accurate inventory records across all clients and SKUs within the WMS.
• Conduct weekly cycle counts and full stock takes; investigate and resolve discrepancies.
• Monitor stock movements including receipts, put-away, transfers, picking, dispatch, and returns.
• Work closely with warehouse operations to correct stock variances promptly.
• Process inbound and outbound documentation accurately (GRNs, delivery notes, PODs, transfer notes).
• Update and maintain data accurately within the Warehouse Management System (WMS).
• Prepare stock reports, variance reports, and client-specific inventory reports.
• Liaise with clients regarding stock queries, discrepancies, and reporting requirements.
• Handle incoming calls, emails, and queries related to orders, deliveries, and returns.
• Provide updates on order status and resolve delivery issues.

Skills

Strong communication

Interpersonal skills

MS Office

WMS experience

Tools

Microsoft Office

Warehouse Management System (WMS)

Job description

We're Hiring! Stock & Service Assistant at Silver X

Location: Sutton in Ashfield, NG17 5LD| Full Time

Salary: £13 per hour

We don't just move goods; we move careers further.

The Role

As our new Stock & Service Assistant, you'll play a key role in ensuring accurate inventory control, efficient warehouse administration, and smooth coordination between warehouse operations, systems, and clients. This role is critical in a fast-paced 3PL environment where accuracy, responsiveness, and process compliance are essential.

What We Offer

• Holiday loyalty scheme
• Learning & development support
• Inclusive culture with employee resource groups
• Company Health Care Scheme
• Sick Pay Scheme

Key Responsibilities for Stock & Service Assistant

Stock Control

Maintain accurate inventory records across all clients and SKUs within the WMS

Conduct weekly cycle counts and full stock takes; investigate and resolve discrepancies

Monitor stock movements including receipts, put-away, transfers, picking, dispatch, and returns

Work closely with warehouse operations to correct stock variances promptly

Warehouse Administration

Process inbound and outbound documentation accurately (GRNs, delivery notes, PODs, transfer notes)

Update and maintain data accurately within the Warehouse Management System (WMS)

Prepare stock reports, variance reports, and client-specific inventory reports

Liaise with clients regarding stock queries, discrepancies, and reporting requirements

Customer Interaction

Handle incoming calls, emails, and queries related to orders, deliveries, and returns

Provide updates on order status and resolve delivery issues

About You

We're looking for someone who brings:

Previous Experience In a Warehouse Role (preferred)

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and warehouse management systems (WMS)
• Ability to multitask and work under pressure in a fast-paced environment
• Excellent attention to detail and organizational skills

Desirable Attributes

• Knowledge of logistics and supply chain processes
• Experience with ERP systems or CRM platforms
• Positive attitude and team-oriented mindset
• Ability to work on own initiative

Education And Experience

Experience in stock control is essential

Proven experience in warehouse administration or logistics support

Proficiency in Microsoft Office Suite and warehouse management systems

Strong organizational and time-management skills

Excellent communication and interpersonal abilities

About Us

Silver X is a trusted provider of end-to-end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction-every step of the way. We're committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.

We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [e-mail]

Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.