Stock & Service Assistant

Hollybank Trustees Ltd; Nottingham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Holiday loyalty scheme

Inclusive culture with employee资源roups

Company Health Care Scheme

Job summary

Silver X is seeking a Stock & Service Assistant to ensure accurate inventory control and efficient warehouse administration in a fast-paced 3PL setting. You will coordinate between warehouse operations, systems, and clients, handling stock movements, documentation, and client queries.

The role emphasizes accuracy, responsiveness, and compliance with processes, with on-site work at Sutton-in-Ashfield. We welcome applicants with warehouse experience and strong organizational skills.

Qualifications

• Experience in stock control is essential.
• Proficiency with Microsoft Office and warehouse management systems (WMS).
• Knowledge of logistics and supply chain processes is advantageous.

Responsibilities

• Maintain accurate inventory records across clients and SKUs in the WMS.
• Conduct weekly cycle counts and full stock takes; investigate discrepancies.
• Process inbound/outbound documents (GRNs, delivery notes, PODs, transfer notes).
• Update data in the WMS and prepare stock and client reports.
• Handle calls/emails about orders, deliveries, and returns.

Skills

Communication skills

Interpersonal skills

Microsoft Office

WMS

Multitasking

Attention to detail

Logistics knowledge

ERP/CRM familiarity

Team player

Independent worker

Tools

Microsoft Office

WMS

ERP/CRM systems

Job description

Location: On site / Hamilton Rd, Sutton-in-Ashfield NG17 5LD, UK
job type: Permanent / Full-time
Sector and subsector: Supply Chain | Logistics
AnnualFixed salary:£ 13.00

We don’t just move goods; we move careers further.

The Role

As our new Stock & Service Assistant, you’ll play a key role in ensuring accurate inventory control, efficient warehouse administration, and smooth coordination between warehouse operations, systems, and clients. This role is critical in a fast-paced 3PL environment where accuracy, responsiveness, and process compliance are essential.

What We Offer

• Holiday loyalty scheme
• Inclusive culture with employee resource groups
• Company Health Care Scheme

Key Responsibilities for Stock & Service Assistant:

Stock Control

· Maintain accurate inventory records across all clients and SKUs within the WMS

· Conduct weekly cycle counts and full stock takes; investigate and resolve discrepancies

· Monitor stock movements including receipts, put-away, transfers, picking, dispatch, and returns

· Work closely with warehouse operations to correct stock variances promptly

Warehouse Administration

· Process inbound and outbound documentation accurately (GRNs, delivery notes, PODs, transfer notes)

· Update and maintain data accurately within the Warehouse Management System (WMS)

· Prepare stock reports, variance reports, and client‑specific inventory reports

· Liaise with clients regarding stock queries, discrepancies, and reporting requirements

Customer Interaction

· Handle incoming calls, emails, and queries related to orders, deliveries, and returns

· Provide updates on order status and resolve delivery issues

About You

We’re looking for someone who brings:

· Previous experience in a warehouse role (preferred)

· Strong communication and interpersonal skills

· Proficiency in Microsoft Office and warehouse management systems (WMS)

· Ability to multitask and work under pressure in a fast‑paced environment

· Excellent attention to detail and organizational skills

· Knowledge of logistics and supply chain processes

· Experience with ERP systems or CRM platforms

· Positive attitude and team‑oriented mindset

· Ability to work on own initiative

Education and Experience

· Experience in stock control is essential

· Proven experience in warehouse administration or logistics support

· Proficiency in Microsoft Office Suite and warehouse management systems

· Strong organizational and time‑management skills

· Excellent communication and interpersonal abilities

About Us

Silver X is a trusted provider of end‑to‑end supply chain solutions, delivering reliable freight, warehousing, and distribution services across multiple industries and countries. Backed by smart technology and a skilled team, we prioritise speed, transparency, and customer satisfaction—every step of the way. We’re committed to operational excellence, sustainability, and creating an inclusive workplace where people thrive.

We are an equal opportunities employer. Our people have made us the success that we are today and are the key to our continued growth moving forwards. We recognise the unique and valuable contributions that arise from a diverse and inclusive workforce built up from people with different backgrounds, cultures, experiences, and skillsets, that when combined together, help our business to thrive.

Our recruitment process is fair and equitable to ensure that all candidates are duly considered and supported. If you require any reasonable adjustments during the recruitment process, please email our Recruitment Team via [e-mail]

Please note that due to the high volume of applications, we may not be able to respond to everyone individually. However, if you would like feedback on your application, feel free to reach out to us directly.