Statutory Trust Team Leader

Association of Legal Compliance & Accounts; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

The Solicitors Regulation Authority (SRA) invites applications for a Statutory Trust Team Leader within the Client Protection team in Birmingham. You will lead a dedicated team of financial investigators, ensuring compliant distribution of practice money from intervened firms and driving continuous improvement.

You will coach, motivate and manage performance to deliver high-quality case progression, collaborate with stakeholders across the SRA, and oversee quality assurance and training to steer

Qualifications

• Proven experience leading a team in a regulatory or legal environment.
• Excellent communication with stakeholders at all levels.
• Ability to coach, motivate and drive performance against KPIs/SLAs.
• Experience promoting continuous improvement and best practices.

Responsibilities

• Lead a team of Senior Financial Investigators and Financial Investigators.
• Drive delivery of case progression while ensuring Statutory Trust compliance.
• Coach and motivate the team to meet KPIs and SLAs.
• Oversee Quality Assurance and provide direction on cases.
• Report team performance, forecasts and high-profile cases to senior management.

Skills

Team leadership

People management

Stakeholder engagement

Collaboration across departments

Continuous improvement

Job description

The Solicitors Regulation Authority (SRA) has an exciting opportunity for a Statutory Trust Team Leader to join its Client Protection team. In this key role, you will lead a dedicated team of financial investigators, ensuring the efficient and effective distribution of practice money from intervened firms. If you're ready to further your leadership journey and drive continuous improvement, this role could be for you.

The role

As the Statutory Trust Team Leader, you will manage a team of Senior Financial Investigators and Financial Investigators, focusing on delivering high-quality case progression while ensuring compliance with Statutory Trust Rules.

You will be responsible for coaching and motivating your team to achieve key performance indicators (KPIs) and service level agreements (SLAs), using performance monitoring and personalised support to optimise individual and team outcomes. A significant aspect of this role involves collaborating with a range of stakeholders, including teams across the SRA, senior managers and intervention agents.

You'll oversee the team’s Quality Assurance, ensuring correct use of processes and systems, while providing training, guidance and case direction to the team. This role requires you to make informed decisions and keep senior management updated on team performance, forecasts and high-profile cases. You'll play a pivotal role in driving continuous improvement and promoting best practices within the team.

What’s in it for you

• Career Development: This is a fantastic opportunity to develop as a team leader within the SRA, with access to ongoing professional development and career progression.
• Challenging Environment: Apply your decision-making and problem-solving skills in a dynamic setting where priorities can change quickly.
• Meaningful Impact: Contribute to the success of Client Protection by ensuring effective management of Statutory Trust cases.
• Supportive Culture: Work in a collaborative team that values innovation, continuous improvement and mutual support.

What the SRA is looking for

• Knowledge of legal accounting rules and systems.
• Proven experience of leading and motivating a team in a legal or regulatory environment.
• Excellent communication skills and the ability to engage with stakeholders at all levels.
• Ability to work in collaboration with colleagues in other areas or departments.
• Demonstrable experience of promoting continuous improvement.

Useful and additional information

A full role profile is available on the SRA's vacancy page.

If you have any questions about the vacancy that aren't covered in the advert or on the SRA website, please contact the SRA at [e-mail].

This is a hybrid role and will be based in the SRA's Birmingham office 1 to 2 days a week, with the remainder of the week working from home.

About the SRA

The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. It does this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance with those standards.

The SRA offers an inclusive, supportive and friendly working environment and the opportunity to develop your career within a professional organisation. It is committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, the SRA provides a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.