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The Law Society in Birmingham is seeking a Statutory Trust Team Leader to guide the Client Protection team. You will lead a squad of Financial Investigators, ensuring efficient, compliant distribution of practice money from intervened firms. The role supports flexible working and a hybrid office arrangement.
You will coach staff, monitor KPIs and SLAs, and collaborate with multiple stakeholders to drive continuous improvement and best practice across the team.
Full time - flexible working may be considered
Working Hours 35 hours per week
£48,381 to £51,744.55. subjected to knowledge, skills and experience
Location Options Birmingham with part of the week working from home
Function Type Investigations, Regulation
We have an exciting opportunity for a Statutory Trust Team Leader to join our Client Protection team. In this key role, you will lead a dedicated team of financial investigators, ensuring the efficient and effective distribution of practice money from intervened firms. If you're ready to further your leadership journey and drive continuous improvement, this role is for you.
As the Statutory Trust Team Leader, you will manage a team of Senior Financial Investigators and Financial Investigators, focusing on delivering high-quality case progression while ensuring compliance with Statutory Trust Rules.
You will be responsible for coaching and motivating your team to achieve key performance indicators (KPIs) and service level agreements (SLAs), using performance monitoring and personalised support to optimise individual and team outcomes. A significant aspect of this role involves collaborating with a range of stakeholders, including teams across the SRA, senior managers and intervention agents.
You’ll oversee the team’s Quality Assurance, ensuring correct use of processes and systems, while providing training, guidance, and case direction to the team. This role requires you to make informed decisions and keep senior management updated on team performance, forecasts, and high-profile cases. You’ll play a pivotal role in driving continuous improvement and promoting best practices within the team.
There is a full role profile attached to the bottom of this advert on our website.
If you have any questions that aren’t in this advert or on our website, please contact us via: recruitment@sra.org.uk
This is a hybrid role and will be based in our Birmingham office 1 to 2 days a week, and from home the rest of the week.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life. Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
The Solicitors Regulation Authority is an Equal Opportunities Employer.
Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.
Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
Closing date for applications is 5 October 2026 at 23:55
Successful applicants would be invited to join assessment and interview in the week of 12 October 2026.