Starbucks Shift Supervisor

EG Group; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 24,000; Full time

Job summary

A popular food and beverage chain in Cambridgeshire is looking for a Supervisor to lead, motivate, and support the team in delivering excellent service and maintaining high standards. This role offers a chance to take charge in the Store Manager's absence, ensuring tasks are completed efficiently. Candidates should have some experience in hospitality or retail and be ready to progress in their careers. Attractive benefits include a 30% discount, virtual GP services, and great career development opportunities.

Benefits

30% EG Starbucks Discount

24/7 Virtual GP & Wellbeing Service

Compassionate Leave

Quarterly Bonus Incentive

Free Beverage on Shift

Career Progression Opportunities

Qualifications

• Experience in hospitality or retail preferred.
• Ability to lead a team and mentor colleagues.
• Understanding of food safety regulations.

Responsibilities

• Supervise and delegate tasks to team members.
• Assist Store Manager with stock control and administration.
• Prepare food and beverages following standards.

Skills

Team supervision

Customer service

Food safety compliance

Job description

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

• Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

• To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 24/7 Virtual GP & Wellbeing Service.
• Employee Assistance Program.
• Quarterly Bonus Incentive-work hard and reap the rewards!
• Guaranteed Contracted Hours.
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Career Progression Opportunities.
• Access to the Learning Hub, featuring the world's largest online course library!