Staff Counsellor | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A major NHS hospital trust is seeking an experienced practitioner to join their staff counselling service. The role involves providing trauma support, conflict resolution, and training for staff at multiple hospital sites. The ideal candidate will be accredited and possess extensive experience in workplace counselling. This position focuses on fostering resilience and collaboration among staff to enhance patient care. Flexible working arrangements are supported.

Benefits

Career development

Flexible working

Staff recognition scheme

Optional benefits like Cycle to Work

Qualifications

• Accredited practitioner with substantial experience of a wide range of clients.
• Knowledge of workplace counselling and ethical dilemmas in this area.
• Ability to support groups in conflict and traumatic incidents.

Responsibilities

• Deliver expert services for individuals and groups including counselling and trauma support.
• Facilitate psycho-educational activities and bespoke interventions.
• Provide group training and stress management services.

Skills

BACP/UKCP/BPS accredited practitioner

Experience in workplace counselling

Group facilitation

Therapeutic skills to a senior practitioner level

Job description

Overview

An opportunity to join CONTACT – the Staff Counselling, Stress Management, Conflict Resolution and Trauma Support Service for Imperial College Healthcare Trust, based at 3 major hospital sites: Charing Cross, Hammersmith and St. Mary’s. CONTACT is a comprehensive in house support service for staff at all levels of the Trust. You will be a BACP/UKCP/BPS accredited practitioner with substantial experience of a wide range of clients and time-limited work. You will have substantial knowledge and experience of work-place counselling, related research and the challenges and ethical dilemmas presented in this area of work. In addition you must have group facilitation, training and supervisory training and experience as well as therapeutic skills to a senior practitioner level. You will be able to work with groups of staff dealing with conflict, and to support both individuals and groups of staff experiencing traumatic incidents. An Integrated and transcultural approach is essential in all areas of work. You will be required to work across the hospital sites.

You will be joining, CONTACT a comprehensive staff support service inclusive of all. And providing a range of professional, confidential services, giving all staff a safe non-judgemental space, which provides a framework for psychological growth, development and enhancement of workplace relationships. With a focus on self-care, compassion and team collaboration to strengthen individual and collective resilience. Helping to create an environment for staff to deliver more effective and efficient patient care.

Responsibilities

• Deliver a range of expert services for individuals and groups including:
• Counselling
• Trauma Support
• Stress Management
• Conflict Services
• Group facilitation
• Psycho-education for individuals and teams
• Delivery of range of training
• Bespoke interventions

Qualifications

• BACP/UKCP/BPS accredited practitioner
• Substantial experience of a wide range of clients and time-limited work
• Substantial knowledge and experience of work-place counselling, related research and the challenges and ethical dilemmas presented in this area of work
• Group facilitation, training and supervisory training and experience
• Therapeutic skills to a senior practitioner level
• Ability to work with groups of staff dealing with conflict, and to support both individuals and groups of staff experiencing traumatic incidents
• Integrated and transcultural approach in all areas of work
• Willingness to work across hospital sites

Benefits

• Career development, flexible working and wellbeing
• Staff recognition scheme
• Optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

This advert closes on Thursday 9 Oct 2025