Stadium Tour Guide

Norwich City Football Club; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned football club in Greater London is seeking enthusiastic individuals to conduct stadium tours at Carrow Road on non-matchdays. The role requires excellent communication skills and a good knowledge of the club. Responsibilities include setting up tour routes, presenting to groups, and ensuring high customer service standards. This is a part-time opportunity with a pay of £12.21 per hour, ideal for passionate supporters eager to share the club's story.

Qualifications

• Ability to present information to groups.
• Customer service orientation.
• Physically capable of setting up and packing down tour routes.

Responsibilities

• Conduct stadium tours at Carrow Road.
• Set up and pack down the stadium tour route.
• Answer questions from supporters during tours.
• Provide high levels of customer service during activities.

Skills

Good communication skills

Positive attitude

Knowledge of Norwich City Football Club

Job description

Norwich City Football Club is looking to recruit motivated and enthusiastic individuals были на conducting stadium tours at Carrow Road on a non‑matchday. This is an excellent role for someone who has a positive attitude, good communication skills, and a good knowledge of Norwich City Football Club. Successful candidates will get the opportunity to share the story of Norwich City with fellow passionate supporters.

Key Tasks / Responsibilities génération>

• Conduct stadium tours at Carrow Road, providing information around the various aspects of the stadium.
• Set up the stadium tour route before guests arrive, and pack down to ensure it returns to the original state.
• Present in front of a group of supporters, answering questions on the stadium tour.
• Ensure the highest level of customer service is provided throughout all activities conducted.

Don't miss out on this fantastic opportunity to join the Canaries; click ’Apply’ now to become our Stadium Tour Guide.

Closing date: Monday, 26 January 2026

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.

In line with Keeping Children Safe in Education (2024) guidance, we may conduct online searches as part of our due diligence processes on shortlisted candidates.

Apply

• Information
• Reference: SH1474951NorSTG
• Location: Norwich, Norfolk, United Kingdom
• Postcode: NR1 1JE
• Employment: Part time - Staat
• Salary: £12.21 to £12.21