Stadium F&B General Manager – Guest Experience Lead

Levy; Peterborough; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Healthcare

Wellbeing support

23 days leave + holidays

Life assurance

Meals on duty

Job summary

Levy UK & Ireland is seeking an inspirational General Manager for The Weston Homes Stadium in Peterborough. You’ll lead a high-performing team, deliver exceptional food and guest experiences, and drive revenue opportunities with full commercial accountability.

You will collaborate with the client and Levy stakeholders to develop strategic plans, monitor market trends, and ensure operational excellence across all departments, while upholding health, safety and brand standards.

Qualifications

• Minimum 5 years’ senior F&B management experience in multi-site venues.
• Proven ability to lead large operational teams and diverse outlets.
• Strong leadership and staff development capability.
• Passion for food, hospitality and guest satisfaction within brand guidelines.
• Experience managing client relationships and senior stakeholders.

Responsibilities

• Develop and deliver strategic and tactical plans with the client and Levy stakeholders.
• Monitor competitors and market trends to drive growth and innovation.
• Oversee day-to-day operations ensuring food quality and service standards.
• Drive a guest-focused hospitality culture using client feedback.
• Lead operational projects, investments, and continuous improvement.
• Maintain health and safety standards, brand compliance and supplier relations.
• Recruit, develop and retain a high-performing workforce across events.
• Drive engagement, performance management and staff development.
• Take full financial accountability for budgets, forecasts and P&L.
• Analyze performance to identify commercial opportunities and cost controls.

Skills

F&B management

Budgeting

Team leadership

Guest experience

Stakeholder management

Job description

Levy UK & Ireland is seeking an inspirational General Manager for The Weston Homes Stadium in Peterborough. You’ll lead a high-performing team, deliver exceptional food and guest experiences, and drive revenue opportunities with full commercial accountability.

You will collaborate with the client and Levy stakeholders to develop strategic plans, monitor market trends, and ensure operational excellence across all departments, while upholding health, safety and brand standards.