Sporting Events Fundraising Coordinator

ALZHEIMER'S RESEARCH UK; Great Abington; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Benefit 1

Benefit 2

Benefit 3

Benefit 4

Job summary

Alzheimer's Research UK is seeking a Sporting Events Administrator in the Cambridge area. You will support the Sporting Events team, manage fundraising data, and maintain excellent relationships with supporters to grow income from sporting challenges.

You will work closely with SEM/SEO colleagues to coordinate events, recruit participants and volunteers, and ensure timely communications and materials for fundraising initiatives. Some weekend work and travel may be required.

Qualifications

• Experience of working in a customer service role.
• Use of CRM or database systems.
• Confident working with computers – good knowledge of Word, Excel, Outlook and databases.
• Excellent, enthusiastic telephone manner.
• Ability to build rapport and establish relationships with supporters quickly and effectively.
• Excellent written and verbal communication skills.
• Excellent organisational skills.
• Excellent attention to detail.
• A professional and hard-working team player.
• Flexibility to work occasional unsociable hours and willingness to travel independently.

Responsibilities

• Be the first point of contact for all Sporting Event fundraisers, providing excellent customer service, acknowledging support and increasing long-term loyalty.
• Provide effective administrative support to the Sporting Events team, including maintaining accurate records, managing inbox and telephone queries and supporting smooth event delivery.
• Provide organised administrative support to SEOs across a range of sporting events and tasks, helping to coordinate day-to-day activity and manage competing priorities.
• Fundraising data management including adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
• Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
• Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
• Working alongside the SEM and the SEO to manage the stewardship of all supporters.
• Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
• Proactively contact fundraisers by phone to offer encouragement, guidance and tailored support, helping those who need additional stewardship to build confidence and maximise their fundraising potential.
• Taking the opportunity to maximise income and long-term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
• Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
• Drafting prompt, professional thank you letters and certificates to fundraising supporters.
• Managing emails sent to sporting events inbox.
• Support in the effective delivery of sporting fundraising events for ARUK.
• May include relationship management with suppliers and logistics companies.
• Attendance of weekend events where necessary.

Skills

Customer service experience

CRM / database familiarity

Word, Excel, Outlook

Excellent telephone manner

Written and verbal communication

Organisational skills

Attention to detail

Team player

Willingness to travel occasionally

Tools

Salesforce

Microsoft Office

CRM systems

Job description

Alzheimer's Research UK is seeking a Sporting Events Administrator in the Cambridge area. You will support the Sporting Events team, manage fundraising data, and maintain excellent relationships with supporters to grow income from sporting challenges.

You will work closely with SEM/SEO colleagues to coordinate events, recruit participants and volunteers, and ensure timely communications and materials for fundraising initiatives. Some weekend work and travel may be required.