Sporting Events Fundraising Coordinator

Alzheimer's Research UK; Cambridge; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Alzheimer's Research UK is seeking a proactive Sporting Events Administrator in the Cambridge area to support fundraising activities and donor stewardship. You will work closely with the Sporting Event Managers and Officers to grow sporting events income while ensuring top‑quality supporter service.

The role requires strong administrative skills, experience with CRM/databases, and the ability to manage multiple priorities, including weekend events when needed.

Qualifications

• Experience of working in a customer service role.
• Use of CRM or database systems.
• Confident working with computers – good knowledge of Word, Excel, Outlook and databases.
• Excellent, enthusiastic telephone manner.
• Ability to build rapport and establish relationships with our supporters quickly and effectively.
• Excellent written and verbal communication skills.
• Excellent organisational skills.
• Excellent attention to detail.
• A professional and hard‑working team player.
• Flexibility to work occasional unsociable hours and willingness to travel independently.
• Contagious enthusiasm to inspire supporters.

Responsibilities

• Be the first point of contact for all Sporting Event fundraisers, providing excellent customer service, acknowledging support and increasing long‑term loyalty.
• Provide effective administrative support to the Sporting Events team, including maintaining accurate records, managing inbox and telephone queries and supporting smooth event delivery.
• Provide organised administrative support to SEOs across a range of sporting events and tasks, helping to coordinate day‑to‑day activity and manage competing priorities.
• Fundraising data management including adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
• Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.
• Support the team in managing the sporting events as agreed with the SEM, including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and attendance.
• Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
• Proactively contact fundraisers by phone to offer encouragement, guidance and tailored support, helping those who need additional stewardship to build confidence and maximise their fundraising potential.
• Drafting prompt, professional thank you letters and certificates to fundraising supporters.
• Managing emails sent to sporting events inbox.
• May include relationship management with suppliers and logistics companies.
• Attendance of weekend events where necessary.

Skills

Customer service

CRM / databases

Computers (Word, Excel, Outlook)

Telephone manner

Rapport building

Written & verbal communication

Organisational skills

Attention to detail

Team player

Flexibility / travel

Enthusiasm for supporters

Tools

Salesforce

Word

Excel

Outlook

Job description

Alzheimer's Research UK is seeking a proactive Sporting Events Administrator in the Cambridge area to support fundraising activities and donor stewardship. You will work closely with the Sporting Event Managers and Officers to grow sporting events income while ensuring top‑quality supporter service.

The role requires strong administrative skills, experience with CRM/databases, and the ability to manage multiple priorities, including weekend events when needed.