SPOC Admin Coordinator - Referrals & Appointments

Humber Youth Action Group; Allerthorpe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health and wellbeing support

Job summary

The SPOC Administration Assistant role is based with the NHS Trust serving Hull, East and North Yorkshire. You will be the first point of contact for service users, process referrals, book appointments, and support waiting list management in a busy community services setting.

We offer balanced workloads, training and wellbeing support within NHS terms. Applicants from all backgrounds are welcome; flexible working patterns may be discussed.

Responsibilities

• To provide an administration service to Community Services Single Point of Contact (SPOC).
• Facilitate the co-ordination of all referrals into Scarborough, Ryedale, Whitby and Pocklington community services
• Single point of contact for service users and referring health professionals.
• Process referrals into the Trust's clinical computer system.
• Direct referrals to the appropriate clinical team to be triaged/ allocated to caseload.
• Book appointments and support waiting list management by appointing patients from the waiting list.

Job description

The SPOC Administration Assistant role is based with the NHS Trust serving Hull, East and North Yorkshire. You will be the first point of contact for service users, process referrals, book appointments, and support waiting list management in a busy community services setting.

We offer balanced workloads, training and wellbeing support within NHS terms. Applicants from all backgrounds are welcome; flexible working patterns may be discussed.