SPOA Access & Referrals Coordinator

Manchester University NHS Foundation Trust; Manchester; Presencial; GBP 21.000 - 26.000; Jornada completa

Descripción de la vacante

Manchester University NHS Foundation Trust (MFT) is seeking proactive SPOA Administrators to support access to community health services across Manchester and Trafford. You will be the first contact for referrers and service users, ensuring referrals are managed efficiently from receipt to appointment booking.

Join a large NHS base with a focus on collaboration across neighbourhood and nursing services, AHP-led and specialist services, and urgent care.

Formación

• Proven administrative experience in a healthcare or customer service environment.
• Strong communication and interpersonal skills.
• Ability to work independently and make decisions within defined procedures.
• Excellent organisational skills and attention to detail.
• Proficient in using IT systems and managing digital workflows.

Responsabilidades

• Be the first point of contact for referrers and service users.
• Support timely, accurate referral and appointment bookings from receipt to appointment.
• Liaise with clinicians, patients, carers and a wide range of stakeholders.
• Follow established SPOA and Local Care Organisation referral pathways across Manchester and Trafford.

Conocimientos

Administrative experience

Communication skills

Independent decision-making

Organisational skills

IT systems proficiency

Descripción del empleo

Manchester University NHS Foundation Trust (MFT) is seeking proactive SPOA Administrators to support access to community health services across Manchester and Trafford. You will be the first contact for referrers and service users, ensuring referrals are managed efficiently from receipt to appointment booking.

Join a large NHS base with a focus on collaboration across neighbourhood and nursing services, AHP-led and specialist services, and urgent care.