SPOA Administrator: Access & Referrals Specialist

Manchester University NHS Foundation Trust; Sale; Presencial; GBP 21.000 - 25.000; Jornada completa

Descripción de la vacante

Manchester University NHS Foundation Trust (MFT) is seeking proactive SPOA Administrators to support access to community health services across Manchester and Trafford. You will handle referrals and appointment bookings, acting as the first point of contact for referrers and service users to ensure timely and compassionate service.

Join a forward-thinking team within the Manchester/Trafford Local Care Organisation, contributing to efficient patient access and a supportive work environment on

Formación

• Proven administrative experience in a healthcare or customer service environment.
• Strong communication and interpersonal skills.
• Ability to work independently and make decisions within defined procedures.
• Excellent organisational skills and attention to detail.
• Proficient in using IT systems and managing digital workflows.

Responsabilidades

• Act as the first point of contact for referrers and service users to guide referrals and bookings.
• Support timely, accurate referral and appointment bookings across Manchester and Trafford.
• Follow SPOA and Local Care Organisation referral pathways and liaise with clinicians and patients.

Conocimientos

Administrative experience

Communication skills

Independent worker

Organisational skills

IT systems

Herramientas

Referral management system

Descripción del empleo

Manchester University NHS Foundation Trust (MFT) is seeking proactive SPOA Administrators to support access to community health services across Manchester and Trafford. You will handle referrals and appointment bookings, acting as the first point of contact for referrers and service users to ensure timely and compassionate service.

Join a forward-thinking team within the Manchester/Trafford Local Care Organisation, contributing to efficient patient access and a supportive work environment on