SPOA Administrator | Flexible Hours | Community Health Access

MFT; Sale; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

Manchester University NHS Foundation Trust (MFT) is seeking a proactive SPOA Administrator to support referral and appointment bookings across Manchester and Trafford. You will be the first point of contact for referrers and service users, ensuring timely, accurate, and compassionate processing within established pathways.

The role covers SPOA across neighbourhood and nursing services, and requires strong IT skills, organisation, and the ability to work independently within procedures.

Formación

• Proven administrative experience in a healthcare or customer service environment.

Responsabilidades

• You will work across neighbourhood and nursing services, AHP-led and specialist services, and urgent care services within Manchester and Trafford.
• Follow established SPOA and Local Care Organisation referral pathways.
• Liaise with clinicians, patients, carers and a wide range of stakeholders.
• Ensure referrals are managed efficiently from receipt to appointment booking.

Conocimientos

Admin experience

Communication

Interpersonal skills

Independent work

Organisational skills

IT skills

Digital workflows

NHS knowledge

Patient administration systems

Educación

NVQ 3 or equivalent

IT qualification or equivalent

Basic numeracy/literacy

Herramientas

MS Office

Access

PowerPoint

EMIS/HIVE

Descripción del empleo

Manchester University NHS Foundation Trust (MFT) is seeking a proactive SPOA Administrator to support referral and appointment bookings across Manchester and Trafford. You will be the first point of contact for referrers and service users, ensuring timely, accurate, and compassionate processing within established pathways.

The role covers SPOA across neighbourhood and nursing services, and requires strong IT skills, organisation, and the ability to work independently within procedures.