Supervisor

Wates Group; Winchester; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Holiday entitlement

Job summary

Wates Group in Winchester is seeking an experienced Supervisor to oversee responsive maintenance across Winchester. You will manage a team of multi-trade operatives, drive repairs to time, quality, and safety standards.

The role requires SSSTS, strong leadership, and the ability to coordinate resources and communicate with tenants and other stakeholders. A valid UK driving licence is preferred and the company offers a vehicle or allowance, a pension, and generous holidays.

Qualifications

• SSSTS certification is essential for the role.
• Experience supervising maintenance programmes in social housing or similar.
• Ability to lead a multi-trade team and coordinate workloads.

Responsibilities

• Plan, organise, and monitor daily repair and maintenance activities.
• Lead and support a team of multi-trade operatives to meet targets.
• Allocate workloads and manage resources across the programme.
• Carry out site inspections and quality checks for standards compliance.
• Monitor progress against KPIs and address delivery risks.
• Ensure work aligns with health and safety regulations and company procedures.
• Manage customer concerns through to resolution.
• Liaise with tenants and contractors to ensure service delivery.

Skills

SSSTS

Team leadership

Carpentry

Plumbing

Electrical

Building maintenance

Job description

Location

Winchester UK

Type

Full-time

About the Role

We are seeking an experienced Supervisor to oversee the delivery of responsive maintenance works across Winchester. This role is focused on planning, coordinating, and driving the successful completion of repairs while leading a team of multi-trade operatives to achieve service, quality, and performance targets.

You will play a key role in ensuring works are completed efficiently, resources are effectively managed, and customers receive a high standard of service.

Key Responsibilities

• Plan, organise, and monitor daily repair and maintenance activities to ensure work is delivered on time and to specification
• Lead and support a team of multi-trade operatives, driving productivity, quality, and performance standards
• Allocate workloads, manage priorities, and ensure resources are effectively utilised across the programme of works
• Carry out site inspections and quality checks to ensure compliance with company standards and contractual requirements
• Monitor progress against KPIs, identifying and addressing any risks to delivery
• Ensure all work activities are completed in line with health and safety legislation and company procedures
• Manage customer concerns and complaints, taking ownership through to resolution
• Liaise with tenants, contractors, and internal departments to ensure effective communication and service delivery
• Support workforce planning, performance reviews, and continuous improvement initiatives

What We're Looking For

• SSSTS certification (essential)
• Experience supervising planned or responsive maintenance programmes, ideally within social housing
• Strong understanding of multiple trades, including carpentry, plumbing, electrical, and general building maintenance
• Proven ability to manage workloads, resources, and operational performance
• Excellent communication, leadership, and problem-solving skills
• Strong knowledge of health and safety requirements within a maintenance environment
• Full UK driving licence

What You'll Get

• A collaborative and supportive team environment
• Opportunities for career development and training
• Competitive Benefits, Including Company Vehicle Or Allowance
• Pension scheme and generous holiday entitlement

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work.

As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]