M365 Solutions Officer (ref:2033)

Local Government South East; Winchester; Hybrid; GBP 40,000 - 46,000; Full time

Benefits offered by this job

Hybrid-working pattern

Health cash plan

Salary sacrifice for cars and bikes

26 days annual leave (33 with length)

LGPS

Discounts

Excellent working environment

Professional development and training

Job summary

Winchester City Council is seeking a Microsoft 365 Solutions Officer to lead the development and support of a growing Microsoft 365 environment across Winchester and Andover. The role entails designing innovative digital solutions, working with service areas and external suppliers to deliver improvements in efficiency and service delivery.

You will develop and support solutions across SharePoint Online, Power Apps, Power Automate and Copilot Studio, combining hands-on development with

Qualifications

• Experience with Microsoft 365 technologies, especially SharePoint Online, Power Apps, Power Automate and Copilot Studio.
• Ability to translate customer requirements into effective technical solutions.
• Strong communication and problem-solving skills.

Responsibilities

• Lead technical development, support, and administration of Microsoft 365 solutions.
• Design and implement automated business processes and workflows.
• Collaborate with stakeholders to gather requirements and translate them into digital solutions.
• Develop applications and integrations using the Microsoft Power Platform.
• Support governance, security, and change control across the Microsoft 365 estate.
• Develop and maintain technical documentation and user guidance.
• Explore and implement AI, Copilot, APIs, and RPA to drive innovation across council services.

Skills

Microsoft 365

SharePoint Online

Power Apps

Power Automate

Copilot Studio

Automation

Stakeholder engagement

Tools

APIs

RPA

Job description

• Fixed Term
• Full Time
• Winchester and Andover
• Posted 1 week ago
• 40444 - 45529 £ / Year
• Closes: 23 September 2026

Website Winchester City Council

Closing date:

Wednesday 23 September 2026

Interview date:

Tuesday 13 October 2026

Contract type:

Full Time / Fixed Term until 31 March 2028

About The Role

As our Microsoft 365 Solutions Officer, you will be the technical lead for the development and support of a growing Microsoft 365 environment. You will work closely with service areas, business transformation teams, and external suppliers to design and deliver innovative digital solutions that improve efficiency and enhance service delivery.
You’ll be primarily responsible for developing and supporting solutions across: SharePoint Online, Power Apps, Power Automate and Copilot Studio.
The role combines technical expertise, solution design, business engagement, project delivery, and continuous improvement, making it ideal for someone who enjoys both hands‑on development and working directly with customers to achieve transformational outcomes.

What You’ll Be Doing

• Leading technical development, support, and administration of Microsoft 365 solutions.
• Designing and implementing automated business processes and workflows.
• Working with stakeholders to gather requirements and translate them into effective digital solutions.
• Developing applications and integrations using the Microsoft Power Platform.
• Supporting governance, security, and change control across the Microsoft 365 estate.
• Developing and maintaining technical documentation and user guidance.
• Exploring and implementing new technologies including AI, Copilot, APIs, and RPA to drive innovation across council services.
• Ensure a smooth transition to business-as-usual support through effective knowledge sharing, documentation and training for IMT teams.

What We’re Looking For

We’re seeking an enthusiastic and customer-focused technology professional who can combine strong technical skills with excellent communication and problem-solving abilities. They would have experience working with Microsoft 365 technologies, particularly SharePoint Online, Power Apps, Power Automate and CoPilot Studio and the ability to translate customer requirements into effective technical solutions.

Why Join Us?

This is an opportunity to make a real impact across two forward-thinking councils. You’ll work on high-profile digital transformation programmes, help shape our future Microsoft 365 strategy, and play a key role in adopting emerging technologies such as AI‑powered solutions, automation, and robotic process automation. We offer a supportive and collaborative IT environment, with opportunities for professional development and training, the chance to influence how modern digital services are delivered across local government.

Benefits

• Hybrid-working pattern (50% in the office, 50% at home)
• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days – dependent on length of service
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Excellent working environment
• Support for continuous professional development and training

Location

Based out of our Winchester office and Andover office along with home working where suitable after the introductory period. Due to the nature of the role, there may be opportunities for overtime as some work may need to be completed out of working hours.

If you would like to discuss this opportunity further, please contact Jo Ashwell (Solutions Lead) via email at [e-mail].