Support Officer

North East Combined Authority; South Shields; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

South Tyneside Council's Asset and Property Services team is seeking a Support Officer to join the Repairs/Empty Homes team in Middlefields, South Shields. The role focuses on delivering administrative support, arranging appointments, processing invoices and timesheets, and handling correspondence.

The position is a fixed-term contract for 2 years, based at Middlefields with some travel around the Borough as required.

Responsibilities

• Based in the Repairs/Empty Homes Team, provide high-quality administrative support.
• Arrange and amend customer appointments and process invoices and timesheets.
• Coordinate the collection of incoming and outgoing correspondence and refer urgent matters.

Job description

Support Officer

(Middlefields, South Shields)

£26,847 pa

Fixed Term Contract for 2 Years

South Tyneside Council's Asset and Property Services maintains and improves over 17,000 Council homes. We are looking for a Support Officer to join a dedicated team delivering compliance where our culture really is all about our people and our customers.

If you are passionate and motivated to assist in delivering safe and comfortable homes for our residents in South Tyneside, then please read on.

At South Tyneside Council, we are passionate about delivering high-quality services. An exciting opportunity has arisen where you will be part of the Property Services and Asset Team support team. You will be based in the Repairs/Empty Homes Team and deal with our customers by arranging and amending appointments while providing high-quality administrative support, filing, raising and completing invoices, processing timesheets, co-ordinating the collection of incoming and outgoing correspondence, and ensuring urgent matters are promptly referred and dealt with.

We are looking for an enthusiastic individual and will provide you with any training and support required to fulfil the role. So if you feel you have the right attitude, skills and business acumen to join an upbeat and passionate team we would love to hear from you.

This position will be based at Middlefields, South Shields however you must be flexible and prepared to travel to various locations around the Borough when required.

We offer an excellent benefits package and further information is available here - www.southtyneside.gov.uk/workinghere

We do not currently offer skilled worker visa sponsorship.

To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants

Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.

Closing date: Noon, Tuesday 22 September 2026.