Spares Process Controller

Tilo Consulting; Bristol; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days holiday

Private healthcare

Pension and share schemes

Flexible benefits

Excellent work-life balance (half-day)

Job summary

Tilo Consulting is seeking a Spares Process Controller to join our Bristol team. You will own the spare parts fulfilment process, ensuring orders are processed efficiently, delivered on time, and completed to a high standard. You will work with commercial, planning, operations and supply chain teams to prioritise orders and improve processes.

The role requires experience with ERP systems, strong planning and data skills, and a proactive mindset to enhance customer satisfaction.

Qualifications

• Experience with ERP systems and order fulfilment workflows.
• Experience coordinating across planning, operations, sales and supply chain.
• Strong organisational and workload planning skills.
• Excellent communication across teams and with customers.
• Comfortable handling data, KPIs and reporting.

Responsibilities

• Own the spare parts fulfilment process from order to delivery.
• Coordinate with commercial, planning, operations and supply chain teams.
• Prioritise orders and drive process improvements to speed and accuracy.
• Support customer satisfaction through reliable execution and reporting.

Skills

ERP systems experience

Order fulfilment

Planning & logistics

Data, KPIs & reporting

Communication across teams

Attention to detail

Managing deadlines under pressure

Process improvement

Kardex systems

Tools

Kardex

Job description

A well-established and innovative manufacturing business is looking to appoint a Spares Process Controller to join its growing team in Bristol. This is a great opportunity for someone who enjoys coordinating processes, working across multiple departments, and ensuring customers receive an outstanding service.

The successful candidate will take ownership of the spare parts fulfilment process, helping to ensure orders are processed efficiently, delivered on time, and completed to a high standard. Working closely with commercial, planning, operations, and supply chain teams, they will play a key role in prioritising orders, improving processes, and supporting customer satisfaction.

Key requirements:

• Experience using ERP systems
• Previous experience within order fulfilment, planning, logistics, supply chain, or a similar operational environment
• Strong organisational and workload planning skills
• Good communication skills with the ability to work across different teams
• Comfortable working with data, KPIs, and reporting
• High attention to detail and a customer-focused approach
• Ability to remain calm and effective when managing urgent priorities and tight deadlines
• Proactive, self-motivated, and keen to identify process improvements
• Experience with Kardex systems would be advantageous

• competitive salary
• 25 days' holiday
• private healthcare
• pension and share schemes
• flexible benefits
• excellent work-life balance including half-day Fridays
• a friendly, welcoming culture
• structured training
• ongoing development
• genuine opportunities for career progression

Unfortunately, visa sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK indefinitely.

Tilo Consulting values diversity and welcomes applicants from all backgrounds.