Spare Parts Process Lead – On-Time Dispatch & Optimisation

Oxford Instruments; Bristol; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Half-day Fridays

Share incentive plan

Flexible benefits

Collaborative environment with good Wf

Excellent work-life balance

Job summary

Oxford Instruments Plasma Technology in Severn Beach, Bristol, is seeking a Spares Controller to coordinate end-to-end spare parts order fulfilment across a matrix of departments, ensuring orders are delivered on time and to spec. You will prioritise, drive process improvements and maintain KPI data.

The role requires ERP experience, familiarity with Kardex, strong communication, planning, and data analysis skills; benefits include generous leave, share incentive plan, and flexible benefits.

Qualifications

• Trained on effective use of running ERP systems essential.
• Trained on Kardex systems preferred.
• Previous exposure to order fulfilment operations preferred.

Responsibilities

• Coordinate the delivery of the spare parts process in a matrix structure across key departments from order entry through to dispatch.
• Organise daily workload for pick, pack, and dispatch through the daily orderbook review with the commercial and planning representatives.
• Review orders received on a daily basis relating to quotation, requested and promise date information and stock position.
• Where required, assist the Planning team with work order activities to ensure timely purchasing of required parts via MRP.
• Adapt to fit the needs of the customer and react at pace to critical orders requiring same day dispatch.
• Collaborate with departments across the matrix structure for process improvements that meets and exceeds customer requirements.
• Collect data for, and collate, daily KPI’s that clearly demonstrate process performance. Maintain daily records of exceptions to drive continuous improvement and for Management reporting.
• Where required, assist the Planning team with work ordering activities to ensure timely fulfilment of Spares Orders.

Skills

ERP systems

Kardex systems

Order fulfilment

Job description

Oxford Instruments Plasma Technology in Severn Beach, Bristol, is seeking a Spares Controller to coordinate end-to-end spare parts order fulfilment across a matrix of departments, ensuring orders are delivered on time and to spec. You will prioritise, drive process improvements and maintain KPI data.

The role requires ERP experience, familiarity with Kardex, strong communication, planning, and data analysis skills; benefits include generous leave, share incentive plan, and flexible benefits.