Spare Parts & Service Administrator

Taylor Higson; Milton Keynes; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Contributory pension

Generous holiday allowance

Training and development

Established international business

Job summary

Taylor Higson is recruiting a Spare Parts & Service Administrator to join the UK service operation of a well-established international manufacturer of weighing, labelling and technical equipment, based in Milton Keynes. The role covers processing spare parts orders, stock control and coordinating with customers, engineers and suppliers. Monday–Friday, permanent employment with competitive salary and benefits.

Qualifications

• Experience in spare parts, engineering service, aftermarket support, parts administration or technical customer service.
• Ability to manage multiple priorities and coordinate with customers, engineers and suppliers.
• Familiarity with ERP, stock or inventory systems is advantageous, plus strong Excel skills.

Responsibilities

• Process spare parts orders for field service engineers and other stakeholders.
• Monitor parts availability and stock levels.
• Liaise with suppliers and arrange replenishment as needed.
• Coordinate parts dispatch to customers and engineers on time.
• Respond to customer enquiries regarding parts, orders and service needs.
• Support scheduling and allocation of service jobs to engineers.
• Track jobs and keep service records and systems up to date.
• Process service reports, invoices and related documentation.
• Collaborate with engineering, technical and sales teams.
• Help resolve issues around parts availability and service requirements.

Skills

Organised

multitasking

Customer service

Tools

ERP system

Excel

Microsoft Office

Job description

Spare Parts & Service Administrator

Milton Keynes

Up to £32,000 DOE

Monday–Friday | Permanent

We're recruiting a Spare Parts & Service Administrator to join the UK service operation of a well-established international manufacturer of weighing, labelling and technical equipment.

This is a varied position sitting at the heart of the service department, supporting customers and field engineers while taking responsibility for spare parts orders, stock, service administration and job coordination.

It's an excellent opportunity for someone with experience in spare parts, engineering service, aftermarket support, parts administration or technical customer service who enjoys working in a busy, fast-moving environment.

The role

• Processing spare parts orders for field service engineers, internal and external stakeholders


• Monitoring parts availability and stock levels


• Liaising with suppliers and arranging replenishment where required


• Coordinating parts dispatch and ensuring orders reach customers and engineers on time


• Responding to customer enquiries regarding parts, orders, and service requirements


• Supporting the scheduling and allocation of service jobs to engineers


• Tracking jobs and keeping service records and systems up to date


• Processing service reports, invoices, and associated documentation


• Working closely with engineering, technical and sales teams


• Helping resolve issues around parts availability, service jobs, and customer requirements

What we're looking for

Ideally, you'll already have experience within a service, spare parts, engineering, or technical environment.

You could currently be working as a:

• Spare Parts Administrator


• Parts Coordinator


• Service Administrator


• Service Coordinator


• Aftermarket Administrator


• Engineering Administrator


• Service Support Coordinator

Experience within machinery, manufacturing, engineering, automotive, print equipment, packaging machinery, materials handling, or another technical service environment would be particularly relevant.

You’ll need to be organised, comfortable managing several priorities at once and confident dealing with both customers and engineers.

Experience using an ERP, stock or inventory management system would be advantageous, alongside good Excel and general Microsoft Office skills.

What's on offer?

• Salary up to £32,000 depending on experience


• Permanent, full-time position


• Monday–Friday working


• Contributory pension


• Generous holiday allowance


• Training and development


• Established international business with a strong UK service operation