Spare Parts Controller: Forklift & Equipment Logistics

Interaction Recruitment PLC; Greater Lincolnshire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Career development opportunities

24 days annual leave + bank holidays

Job summary

Interaction Recruitment PLC is recruiting a Parts Controller for a Grantham-based role handling sourcing, ordering and management of forklift spare parts. You will work with service teams to ensure parts availability and timely delivery, maintaining stock accuracy and customer-focused service.

The role requires strong organisational skills, attention to detail and the ability to manage competing priorities while delivering excellent customer service. A full UK driving licence may be required.

Qualifications

• Proven experience in parts control or parts coordination.
• Experience in forklift/industrial equipment sectors is desirable.
• Knowledge of spare parts identification and stock control.
• Strong organisational and detail-orientated approach.
• Good communication and customer service skills.
• IT literacy, including ERP systems and MS Office.

Responsibilities

• Coordinate ordering, receipt and distribution of forklift spare parts.
• Identify and source parts for various forklift makes/models.
• Handle parts enquiries from customers, engineers and internal teams.
• Prepare quotations and process sales and purchase orders.
• Maintain accurate stock records and perform stock checks.
• Monitor stock levels and arrange replenishments.
• Liaise with manufacturers, suppliers and distributors on availability and pricing.
• Arrange urgent parts deliveries to minimise downtime.
• Monitor outstanding orders and backorders; inform customers and engineers.
• Manage parts returns, warranty claims and damaged deliveries.
• Update parts/stock information in Protean and keep storage area organized.
• Work with service and workshop teams to ensure part availability.

Skills

Parts control

Parts administration

Parts coordination

Stock control

Negotiation skills

Customer service

Microsoft Office

ERP systems

Tools

ERP systems

Microsoft Office

Job description

Interaction Recruitment PLC is recruiting a Parts Controller for a Grantham-based role handling sourcing, ordering and management of forklift spare parts. You will work with service teams to ensure parts availability and timely delivery, maintaining stock accuracy and customer-focused service.

The role requires strong organisational skills, attention to detail and the ability to manage competing priorities while delivering excellent customer service. A full UK driving licence may be required.