Forklift Parts Controller — Stock & Service Support

Bennie Group; Grantham; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Remuneration

Development

Christmas turkey

Job summary

Bennie Equipment’s West Division is recruiting a Parts Controller to assist the Service and Sales teams by sourcing and managing forklift parts for a fast-paced operation in Northamptonshire.

The role requires organised, proactive individuals familiar with parts sourcing, stock control and ERP systems, with a track record in a parts environment. A full UK driving licence may be required.

Qualifications

• Previous experience in forklift, plant, automotive, agricultural or industrial parts is advantageous.
• Ability to work independently as well as part of a service/parts team.
• Good negotiation and supplier-management skills.

Responsibilities

• Coordinate the ordering, receiving and distribution of forklift spare parts.
• Identify and source parts for different forklift makes and models.
• Process parts enquiries from customers, service engineers and internal teams.
• Prepare quotations and process sales orders and purchase orders.
• Maintain accurate stock records and carry out regular stock checks.
• Monitor stock levels and place replenishment orders when required.
• Liaise with manufacturers, suppliers and parts distributors regarding availability, pricing and delivery times.
• Arrange urgent parts deliveries to engineers and customers.
• Track backorders and keep customers and engineers updated.
• Manage returns, warranty parts and incorrect/damaged deliveries.
• Update parts and stock information on Protean, the company’s computer system.
• Help maintain an organised and efficient parts warehouse.
• Work closely with the service and workshop teams to minimise forklift downtime.
• Ensure invoices, delivery notes and purchase documentation are accurate.
• Provide excellent customer service and resolve parts-related queries.

Skills

Parts coordination

Stock control

Customer service

Spares sourcing

Warehouse operations

Tools

Protean

ERP systems

Job description

Bennie Equipment’s West Division is recruiting a Parts Controller to assist the Service and Sales teams by sourcing and managing forklift parts for a fast-paced operation in Northamptonshire.

The role requires organised, proactive individuals familiar with parts sourcing, stock control and ERP systems, with a track record in a parts environment. A full UK driving licence may be required.