Forklift Parts Controller | Inventory & Service Support

First Military Recruitment; Grantham; On-site; GBP 22,000 - 30,000; Full time

Job summary

First Military Recruitment are seeking a Parts Controller for one of our clients in Grantham, Lincolnshire. The role involves sourcing and managing forklift spare parts, coordinating orders and keeping stock records accurate.

You will work closely with service and workshop teams to minimise downtime, liaise with suppliers, and provide excellent customer service. Experience with spare parts, part-number identification and ERP systems is desirable; UK driving licence may be required.

Qualifications

• Experience with forklift or industrial parts is preferred.
• Able to work independently or in a team.
• Strong negotiation and supplier management skills.
• Capable of prioritising urgent requirements under pressure.
• Excellent organisational skills and attention to detail.
• Good IT skills including MS Office and ERP systems.
• Effective communication and customer service abilities.
• Familiarity with spare parts and part-number identification.

Responsibilities

• Coordinate ordering, receiving and distribution of forklift spare parts.
• Identify and source parts for different forklift makes and models.
• Process enquiries from customers, service engineers and internal teams.
• Prepare quotations and process sales orders and purchase orders.
• Maintain stock records and perform regular stock checks.
• Monitor stock levels and place replenishment orders.
• Liaise with manufacturers, suppliers and distributors regarding availability, pricing.
• Arrange urgent parts deliveries to engineers and customers.
• Track backorders and update customers and engineers.
• Manage returns, warranty parts and damaged deliveries.
• Update parts and stock information on Protean, the company’s computer system.
• Help maintain an organized parts warehouse.
• Work closely with service and workshop teams to minimise downtime.
• Ensure invoices, delivery notes and purchase documents are accurate.
• Provide excellent customer service and resolve parts-related queries.

Skills

Forklift parts knowledge

Teamwork independence

Negotiation

Supplier management

Under pressure prioritisation

Organisation and attention to detail

MS Office

ERP systems

Communication and customer service

Part-number identification

Tools

MS Office

ERP systems

Job description

First Military Recruitment are seeking a Parts Controller for one of our clients in Grantham, Lincolnshire. The role involves sourcing and managing forklift spare parts, coordinating orders and keeping stock records accurate.

You will work closely with service and workshop teams to minimise downtime, liaise with suppliers, and provide excellent customer service. Experience with spare parts, part-number identification and ERP systems is desirable; UK driving licence may be required.