Spa Therapist- Casual Contract - Birmingham

Billesley Manor Hotel & Spa; Birmingham; On-site; GBP 16,000 - 20,000; Part time

Job summary

A luxury hotel in Birmingham is seeking a Spa Therapist to join their team. This role involves performing a variety of spa treatments and ensuring the highest standards of guest care and wellness. Candidates should have an NVQ Level 3 qualification in beauty therapy or equivalent, alongside a passion for luxury service and teamwork. Benefits include pension schemes and meal discounts.

Benefits

Pension Scheme

Fantastic Food & Beverage Discounts

Refer a Friend Scheme

Long Service Incentives

Meals on Duty

Qualifications

• Confident and qualified Spa Therapist with NVQ Level 3.
• Reliable and professional with high service standards.
• Skilled in recommending treatments and retail products.

Responsibilities

• Perform spa treatments to the highest standard.
• Maintain cleanliness and presentation across treatment rooms.
• Assist in managing bookings and ensure a seamless experience.

Skills

Passion for wellness

Guest experience

Luxury service

Team player

Education

NVQ Level 3 or equivalent

Job description

Spa Therapist — Casual Contract

Location: Birmingham, Stratford Upon Avon. Pay: 13.94 per hour. Billesley Manor Hotel & Spa is a luxury 4-star hotel, set in 11 acres of Warwickshire parkland, grade II listed, with heritage dating back to 1327 and hosted William Shakespeare in 1599.

Job Description: Are you passionate about wellness, exceptional guest care, and delivering world‑class treatments? We’re looking for a Spa Therapist to join our professional and friendly spa team.

What You’ll Do

• Perform a range of spa treatments to the highest professional standard, ensuring each guest feels cared for and receives the appropriate aftercare advice.
• Recommend suitable products to guests, highlighting your top three suggestions to enhance their experience and continue their wellness journey at home.
• Support the efficient running of spa operations, maximising treatment room occupancy and ensuring therapist schedules are well managed.
• Maintain immaculate cleanliness and presentation across all treatment rooms and spa areas, replenishing amenities throughout the day.
• Ensure all health and safety procedures are followed at all times, maintaining a safe environment for both guests and colleagues.
• Assist in managing bookings and guest information accurately, ensuring a seamless experience from start to finish.
• Contribute to a culture of care, collaboration, and professionalism within the spa team.

About You

• A qualified and confident Spa Therapist (NVQ Level 3, or equivalent).
• Passionate about wellness, guest experience, and luxury service.
• Reliable, professional, and committed to maintaining the highest standards.
• Positive, approachable, and a supportive team player.
• Skilled in recommending treatments and retail products to enhance guest wellbeing.

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars; savor the flavours and make your taste buds dance.
• Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.