Spa Therapist

Hilton Worldwide, Inc.; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality company in Southampton is seeking a Spa Therapist for a part-time position (16 hours/week). Responsibilities include managing spa treatments, ensuring exceptional client service, and achieving sales targets. The ideal candidate will have experience in the spa industry and a commitment to customer satisfaction. This role offers an hourly rate of £12.71 plus commission, along with various employee benefits like meal provisions, professional development programs, and discounts.

Benefits

Uniform provided

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Free Parking

Modern Team Member areas

Qualifications

• Experience working in the spa industry.
• Committed to delivering a high level of customer service.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Manage and carry out spa procedures while ensuring compliance with current legislation.
• Ensure client experience through bookings, payments, and consultations.
• Work towards department sales targets.

Skills

Experience in spa industry

Customer service

Flexibility

Teamwork

Job description

Spa Therapist (Job Number: HOT0C55Z)

Job Description

Work Locations

Hilton Southampton – Utilita Bowl, Botley Road, West End Southampton SO30 3XH

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Hourly Rate of £12.71 plus 10% retail sales commission based on targets

Please note that, this is a part-time 16 hour contract

A WORLD OF REWARDS

• Uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays
• Free Parking
• Modern and inclusive Team Member’s areas
• Team member incentives

What will I be doing?

Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards.

Ensure client experience is proficient including bookings, payments, and consultation cards.

Interact and communicate effectively with clients, members, team members, guests, and management team.

Ensure team works to meeting department sales targets and ensure that sales are recorded accurately.

What are we looking for?

Experience working in the spa industry.

Committed to delivering a high level of customer service.

Flexibility to respond to a range of different work situations.

Ability to work on your own or in teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.