Spa Therapist

Park Hyatt; Greater London; On-site; GBP 26,450 - 35,760; Full time

Benefits offered by this job

12 complimentary nights

Discounted hotel stays

Uniform provided

Free meals on duty

Headspace membership

50% discount on food & beverages

Learning and development opportunities

Job summary

Park Hyatt invites applications for a Spa Therapist to deliver high-quality spa treatments such as massages, facials, and body wraps, tailored to each guest's needs and preferences. You will ensure comfort and relaxation from the initial consultation through post-treatment care.

You will promote personalized treatments and retail products to enhance the guest experience, stay updated with industry trends, and participate in ongoing training.

Qualifications

• Proven experience in a spa therapist role is essential.
• Extensive knowledge of spa techniques and guest preferences.
• Strong understanding of health and safety regulations.

Responsibilities

• Administer high-quality spa treatments (massages, facials, body wraps) tailored to guests.
• Recommend personalized treatments and products to boost wellness and retail sales.
• Provide attentive service from consultation to post-treatment care.
• Stay updated with trends and training; incorporate new skills into treatments.

Skills

Spa knowledge

Guest service

Sales & retail

Education

Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Job description

Salary: £31,080 + Service Charge + Commission on targeted retail and treatments

Duties and Responsibilities

• Administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences
• Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales
• Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized
• Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences

About You

Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations. One of the following qualifications is highly advantageous:

• Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Benefits of the Spa Therapist Role

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide