Spa Therapist

Hyatt Hotels Corporation; Greater London; On-site; GBP 27,972 - 34,188; Full time

Benefits offered by this job

12 complimentary nights a year

Discounted hotel stays

Uniform provided and laundered

Free meals on duty

Headspace membership

Employee Assistance Programme

50% discount on F&B

Career development opportunities

Job summary

Hyatt Hotels Corporation is seeking a Spa Therapist to deliver high-quality treatments, from massage to facials, while tailoring experiences to guest needs. You will drive wellness journeys and upsell products to enhance relaxation and overall satisfaction.

The role emphasizes excellent guest care, health & safety compliance, and continuous skill development within Hyatt's global standards.

Qualifications

• Proven experience in a similar role is essential.
• Extensive knowledge of spa techniques and guest preferences.
• Understanding of health and safety regulations.
• Qualifications in Level 3 Spa/Facial/Body Treatments are highly advantageous.

Responsibilities

• Administer a variety of high-quality spa treatments (massages, facials, body wraps).
• Recommend personalized treatments and products to enhance wellness and promote retail sales.
• Provide attentive service from initial consultation to post-treatment care.

Skills

Spa treatments

Guest service

Retail promotion

Health & safety knowledge

Education

Level 3 Diploma Facial/Body Treatments/ Massage

Level 3 Diploma Facial Electrical Treatments

Level 3 Diploma Body Electrical Treatments

Job description

Salary:£31,080 + Service Charge + Commission on targeted retail and treatments

Duties and responsibilities related to the Spa Therapist role

Administer a variety of high-quality spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences.

Recommend personalized treatments and products to enhance their overall wellness experience and promote retail sales.

Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized.

Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.

About you

Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations. One of the following qualifications is highly advantageous:

• Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
• Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)

Benefits of the Spa Therapist role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Uniform provided and laundered complimentary
• Free meals on duty in our colleague restaurant
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next Steps

Apply today for this Spa Therapist role and start your journey with Hyatt Hotels!

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