Spa Therapist

Thwaites; West of England; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Gratuities paid monthly

Stream wage withdrawal

28 days annual leave

Health cash plan

Complimentary Gym & Spa access

Weekend bonus £2/hr

Employee discounts

Employee Assistance Programme

Job summary

Thwaites is seeking a qualified Spa Therapist to join our hotel and spa team. You will deliver beauty and massage treatments, maintain a pristine treatment area and provide outstanding customer service to our guests.

We welcome NVQ Level 3 or BTEC in Beauty Therapy; NVQ Level 2 with massage accreditations may be considered. Full training will be provided and a supportive, welcoming environment awaits with career progression opportunities.

Qualifications

• NVQ Level 3 or BTEC in Beauty Therapy preferred.
• NVQ Level 2 with massage accreditations considered.
• Experience with multiple product brands beneficial but training provided.
• Full training provided and support for career progression.

Responsibilities

• Carry out beauty and massage treatments for hotel and spa guests.
• Maintain treatment area to a high standard at all times.
• Provide exceptional customer service.
• Share product knowledge and advice.
• Create a warm and welcoming environment for guests.

Skills

Massage

Customer service

Product knowledge

Team communication

Education

NVQ Level 3 Beauty Therapy

BTEC National Diploma Beauty Therapy

NVQ Level 2 with massage accreditations

Tools

Spa equipment familiarity

Job description

An exciting opportunity for a Spa Therapist to join our team.

We need a qualified Spa Therapist, who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care.

Your day to day;

• Carrying out fantastic beauty and massage treatments for our hotel and spa guests
• Ensuring treatment area is maintained to a high standard at all times
• Providing exceptional customer service
• Sharing product knowledge and advice
• Creating a warm and welcoming environment for our guests

Who are we looking for?

An NVQ Level 3 or BTEC National Diploma in Beauty Therapy would be preferable, we may consider those with an NVQ level 2 with additional massage accreditations accreditations or a desire to complete a Level 3 in Holistic and Wellbeing Therapy. We use a range of products so experience with different brands would be beneficial although not essential as full training will be provided.

You will need to have a good rapport with other staff and guests and be able to effectively communicate on all levels.

A passion for health and beauty is essential and experience in a similar role would be an advantage.

Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of treatments.

Our spa is open 7 days a week so weekend work is part of the job.

In return, we are offering a rewarding role with scope for career progression along with;

• Gratuities paid monthly
• Stream - the ability to withdraw up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Complimentary use of the hotel Gym & Spa with discounted Spa treatments
• £2 per hour bonus when working on a Saturday and/or Sunday
• Generous employee discounts on Food, Beverage & Accommodation across our beautiful Hotels and Inns across the country
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Pension & Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment