Spa Therapist 32 hours

Alexander House Hotel & Utopia Spa; Dartford; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Attendance bonus

Retail commission 10%

Retail bonus

4 weeks holiday rising to 5 weeks with

8 Bank holidays

Free car parking

Free uniform

Discounted hotel accommodation

Discounted spa treatments

Discount on food & beverage

Refer a friend staff recruitment

Anniversary birthday day off

Job summary

Alexander House Hotel & Utopia Spa is seeking a Spa Therapist for 32 hours per week. You will perform a full range of facial and body treatments and help guests enjoy a memorable spa experience in beautiful surroundings near Dartford.

The role includes client consultations, treatment recommendations, and collaboration with reception for smooth billing, with opportunities for training and progression within our spa team.

Qualifications

• NVQ Level 2 and NVQ Level 3 Beauty Therapy or equivalent.
• Trade test completion with Spa Manager prior to recruitment.

Responsibilities

• Provide a full range of facial and body treatments.
• Greet clients on arrival and complete consultation cards.
• Guide guests through the customer journey and explain recommended treatments.
• Suggest and discuss retail products and beauty regimes to enhance the experience.
• Offer refreshments in the relaxation area after treatments.
• Coordinate with Spa Receptionists for accurate billing.

Skills

Facial & body treatments

Guest service

Retail product advice

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Beauty Therapy

Job description

Spa Therapist 32 hours

£21,149.44 + £1,600 bonus (£22,749.44 OTE) + monthly service charge payment

• Attendance bonus, 10% retail commission, retail bonus
• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking
• Free uniform

You will also benefit from a range of company benefits including:

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme

In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid,complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

The Place

An opportunity for recently qualified level 3 Spa Therapists to launch a beauty/spa career or to take the next step for those with some post college experience. Working with our experienced Spa team will boost your career in beautiful surroundings.

Our luxury Utopia Spa at the 4 Star Rowhill Grange Hotel is part of Alexander Hotels a private collection of quality hotels of distinction just outside London.

Spread across 2 floors of pools, bubble tub, sauna and steam rooms, it offers relaxation to guests by the pool, in the hydrotherapy pool or under the monsoon showers, or in our new relaxation room.

We have 19 treatment rooms including a double treatment room as well as a gym, hair spa and beautiful gardens and grounds.

Our Spa Therapists offer a range of treatments in this perfect setting to day clients, residents and local members.

The Role

A passionate Spa Therapist is required to join our team of therapists providing a full range of facials, manicures, pedicures and body treatments, with a focus on ensuring guests have an amazing experience.

Our 25 therapist are selected to provide the very best treatments, supported by a Reservation and Spa Reception team and our experienced Spa Manager, Melissa. As well as excellent facilities we offer training, development and progression opportunities to match. Indeed Melissa is a product of that success. Joining us some years go, working across front of house departments before covering maternity leave for our last spa manager, taking over when she chose not to return. Melissa is now responsible for the operational success of our busy Utopia Spa.

As a Spa Therapist you will;

• Offering a full range of technical facial and body treatments during your shift
• Meeting and greeting the client on arrival
• Completing client consultation cards/information
• Taking the guest through the customer journey
• Explaining the treatment to be performed
• Ensuring the treatment is offered to the clients requirements
• Discussing retail products and beauty regime to enhance guests experience following their treatment
• Offering refreshments in the relaxation area on conclusion of the treatment
• Liaising with Spa Receptionists to ensure correct billing

Requirements

• Shifts include; 9.45am – 6.15pm, 10.45am – 7.15pm, 11.45am – 8.15pm
• 32 hrs over 4 days including weekend shifts
• NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential
• Completion of a trade test with the Spa Manager prior to recruitment