Casual Therapist

Hyatt Corporation; Park Central; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discounted stays

Food & beverage discount

Complimentary meals

Learning and development opportunities

Headspace membership

Employee Assistance Programme

DE&I Chapters

Career progression and mobility

Job summary

Hyatt Regency Birmingham is seeking a Casual Therapist for Amala Spa to deliver massage, facials, manicures, pedicures and waxing, ensuring guests receive relaxing, personalised treatments in line with spa standards.

You will prepare treatment rooms, maintain hygiene, assist guests, and support daily spa operations. We welcome team players with hospitality experience in high-standard spas or hotels.

Qualifications

• Previous experience as a therapist in a high-standard spa or hotel environment.
• Excellent interpersonal and organisational skills.
• Proactive in duties and passionate about delivering exceptional spa experiences.

Responsibilities

• Deliver a wide range of professional spa treatments (massage, body treatments, facials, manis, pedis, waxing).
• Prepare treatment rooms and maintain hygiene and cleanliness.
• Assist guests and respond to enquiries, ensuring a personalised experience.
• Upsell spa services and retail products to enhance guest experience.

Skills

Interpersonal skills

Organisational skills

Team player

Job description

As a Casual Therapist in our Amala Spa, your main responsibilities will include delivering a wide range of professional beauty and spa treatments - including massage therapy, body treatments, facials, manicures, pedicures, and waxing (aesthetic services). You will ensure every guest receives a relaxing and personalised experience in line with our spa standards. You will also support daily spa operations by preparing treatment rooms, maintaining cleanliness and hygiene, and assisting with guest enquiries. This position offers flexible working arrangements on a casual basis.,

• Provide professional spa and beauty treatments safely and consistently.
• Maintain high standards of hygiene, cleanliness, and presentation throughout the spa.
• Prepare and restock treatment rooms to ensure they are guest-ready at all times.
• Upsell and promote spa services and retail products to enhance the guest experience.
• Ensure compliance with all health, safety, and wellbeing standards.

  You will have previous experience working as a therapist in a high-standard spa or hotel environment, along with the relevant qualifications. With excellent interpersonal and organisational skills, you will be warm, professional, and attentive. We are looking for team players who are proactive in their duties and passionate about delivering exceptional spa experiences.

  Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre., At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

• The rate of pay £12.71 per hour
• Discounted stays for you and your family from day one
• Discount on food & beverage when dining as a guest at selected Hyatt Hotels
• Complimentary meals on duty
• Extensive learning and development opportunities
• Headspace membership and access to our Employee Assistance Programme
• A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters
• Clear career progression and global mobility within Hyatt Hotels