Spa Receptionist: Welcoming Guests & Spa Bookings

Champneys; Tring; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Health & wellbeing incentives

Digital fitness programmes

Nutrition guides

Self-guided meditation

Champneys experiences

App for schedules & leave

Employee Assistance Programme

Shopping discounts & financial support

Colleague events

Discounted stays for you and family

Complimentary Spa Day after probation

50% discount on Champneys products

Discounts on Elemis & Clarins

Discounted health club memberships

Merlin Entertainments Attraction

Introduce a friend incentive

Long Service celebrations

Free parking

Job summary

Champneys at Tring is seeking a Part-Time Reception colleague to help create a welcoming first impression for guests and members. You will manage check-in, registrations, and offer guided tours plus assist with spa, fitness and wellness bookings within our renowned wellbeing brand.

In this role you will build knowledge of resort facilities, support treatment bookings or personal training arrangements and help guide potential members through facility tours, ensuring a seamless guest experience.

Responsibilities

• Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack / itinerary.
• Having a full and comprehensive knowledge of resort suite and being able to support with treatment bookings, PT sessions and completing itineraries.
• Conducting facility show rounds where required to potential new members.

Job description

Champneys at Tring is seeking a Part-Time Reception colleague to help create a welcoming first impression for guests and members. You will manage check-in, registrations, and offer guided tours plus assist with spa, fitness and wellness bookings within our renowned wellbeing brand.

In this role you will build knowledge of resort facilities, support treatment bookings or personal training arrangements and help guide potential members through facility tours, ensuring a seamless guest experience.