Spa Receptionist

Balmoral Arms; Nairn; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Wagestream

YuLife

Echo platform

Career development

Rewards program

Staff discounts

Great locations

Driving lessons help

Job summary

Crerar Hotels is seeking a Spa Receptionist to welcome guests, manage bookings, and support daily spa operations at our Scotland hotels. You will be the first point of contact for guests visiting the spa, ensuring a warm and efficient experience.

You will handle guest inquiries, manage treatment schedules, process payments, and assist the spa team while maintaining Crerar Hotels’ high standards.

Skills

Guest service

Hospitality

Communication

Cash handling

Tools

POS system

Job description

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Spa Receptionist at Crerar Hotels, you will be the first point of contact for guests visiting our spa. You will play a vital role in delivering a warm welcome, managing bookings, and ensuring smooth day-to-day operations of the spa reception. Your responsibilities will include handling guest inquiries, managing treatment schedules, processing payments, and supporting the spa team in delivering an exceptional guest experience. You will also assist with administrative duties to ensure the spa operates efficiently and in line with Crerar Hotels’ high standards.

Why Work with Us?

On top of the fantastic benefits below we offer an hourly rate of £12.71

At Crerar Hotels, we truly value our team, and that’s why we offer:

• Wagestream – Get instant access to your earned wages when you need them.
• YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
• Echo – Our brand-new communications platform keeps you connected and engaged.
• Career Development – We invest in our people with fantastic training and progression opportunities.
• Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
• Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
• Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
• Additional - Some of our hotels also offer additional benefits such as contributions towards driving lessons (after 1 years service) as well as Birthday days off

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day and start your journey with Crerar Hotels!