Spa Health & Wellness Operations Lead

West Sussex.info; Chichester; On-site; GBP 30,000 - 40,000; Full time

Job summary

West Sussex.info is seeking a Health & Wellbeing Duty Manager at Goodwood to lead a team in delivering outstanding guest experiences across spa and wellness facilities. You will oversee daily operations, support therapists and receptionists, and ensure compliance with health and safety standards.

The ideal candidate will have proven spa therapy experience, a passion for wellness, and strong leadership skills. Holistic therapy qualifications are desirable.

Qualifications

• Proven spa therapy experience with a passion for wellness.
• Natural leader with the ability to inspire and mentor a team.
• Flexible to work weekends and adapt to a busy environment.

Responsibilities

• Lead and support a multi-disciplinary wellness team.
• Deliver and cover spa treatments as required.
• Oversee daily operations, H&S checks, cash handling and audits.
• Drive team training, development and guest service standards.

Skills

Spa therapy experience

Team leadership

Customer service

Adaptability

Education

NVQ Level 3 Beauty or equivalent

Level 2 Fitness Instructor

Job description

West Sussex.info is seeking a Health & Wellbeing Duty Manager at Goodwood to lead a team in delivering outstanding guest experiences across spa and wellness facilities. You will oversee daily operations, support therapists and receptionists, and ensure compliance with health and safety standards.

The ideal candidate will have proven spa therapy experience, a passion for wellness, and strong leadership skills. Holistic therapy qualifications are desirable.