Spa Attendant

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Spa Attendant to enhance the guest experience at their vibrant London hotel. This role is pivotal in ensuring the spa areas are impeccably maintained and that guests feel welcomed and relaxed. You will assist with daily operations, support therapists, and uphold high standards of cleanliness and service. Join a dynamic team where your contributions will be valued, and enjoy a range of exciting perks including complimentary hotel stays, discounts, and opportunities for personal growth. If you're passionate about hospitality and ready to make a difference, this is the perfect opportunity for you.

Benefits

6 complimentary nights a year at any Lore Group hotel

50% Employee discount at partner hotels

50% discount in Lore Group restaurants

Contribution towards Health - Cash Plan

2 days paid volunteering leave per year

Life Assurance

Free meals on duty

Quarterly employee award ceremony

Bespoke training programmes

Qualifications

• Strong customer service skills to ensure guest satisfaction.
• Attention to detail in maintaining spa cleanliness and presentation.

Responsibilities

• Maintain cleanliness of spa areas including treatment rooms and lounges.
• Greet guests and provide friendly service in a welcoming atmosphere.

Skills

Customer Service

Attention to Detail

Teamwork

Time Management

Education

High School Diploma

Job description

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A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.

As a Spa Attendant, you’ll play a crucial role in delivering a seamless and relaxing experience for our guests. You’ll ensure the spa is impeccably maintained, assist with guest requests, and provide a welcoming atmosphere that aligns with our high hospitality standards.

Key Responsibilities:

1. Maintain the cleanliness and presentation of all spa areas, including treatment rooms, relaxation lounges, and changing facilities.
2. Ensure all amenities (robes, towels, and refreshments) are fully stocked and replenished.
3. Greet and assist guests, providing a warm and friendly service.
4. Support therapists and spa receptionists with daily operations.
5. Follow all health & safety and hygiene protocols.

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Discounts in our spa and cinema
• Contribution towards Health - Cash Plan
• 2 days paid volunteering leave per year
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties