Spa Attendant

Nobu Hotel London Portman Square; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Join a dynamic team at a prestigious lifestyle hotel as a Spa Attendant. In this role, you will ensure the spa and wellness areas are pristine, assist guests with their needs, and support the reception team. This position offers a unique opportunity to be part of a renowned brand that blends modern luxury with Japanese tradition. With a commitment to exceptional service and a vibrant team culture, you will thrive in an environment that values creativity and quality. If you are passionate about hospitality and wellness, this is the perfect opportunity to grow your career in a world-class setting.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays

Discounted Pilates classes

Opportunities for progression

Access to Hospitality Action

Up to 33 holiday days

Cycle to Work Scheme

Season Ticket Loan

Discounts off food and beverage

Free meals whilst on duty

Qualifications

• Strong customer service skills and ability to assist guests.
• Knowledge of sanitation practices for wellness facilities.

Responsibilities

• Maintain cleanliness of spa and wellness areas.
• Assist guests with inquiries about wellness and fitness facilities.

Skills

Customer Service

Sanitation Practices

Communication Skills

Education

High School Diploma

Job description

£26,997 plus Service Charge and Benefits

Job Description

THE ROLE OF SPA ATTENDANT

As a Spa Attendant, you will be responsible for maintaining the spa and wellness areas and working as a support for the receptionist team. You should uphold the highest standards and ensure the guest experience is always in line with Nobu Hotel London Portman Square standards. Your tasks will include but will not be limited to:

• Ensure all areas of the Wellness space are kept clean and tidy
• Sanitize treatment rooms after every client
• Assist guests and members when needed with any questions or queries regarding our wellness and fitness facilities.
• Support the reception team where necessary by answering the phone, guest queries etc.
• Be familiar with our facilities, treatments, and products offered in the wellness and fitness areas as well as the wider hotel.
• To be an ambassador for Nobu as well as someone who embodies our values and commitment to our teams.

BENEFITS OF JOINING OUR TEAM AS SPA ATTENDANT

• £1000 Refer a Friend Scheme
• 2 Hotel-wide social events a year including Employee Awards night
• Discounted overnight stays across Nobu properties Worldwide
• Discounted Pilates classes and Wellness treatments
• Opportunities to progress within our hotel and the wider portfolio
• Mental Health First Aiders within the team
• Access to Hospitality Action
• Up to 33 holiday days through length of service (25 days for those on 4 on 4 off)
• Cycle to Work Scheme
• Season Ticket Loan
• Discounts off all food and beverage
• Free meals whilst on duty (also beverages including tea/coffee/cold drinks)
• Flu Vaccinations
• Wellness initiatives

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.