General Attendant

TN United Kingdom; London; On-site; Full time

Job summary

Join a leading hotel as a General Attendant in the Housekeeping team, where you will ensure the smooth operation of your designated areas. This role emphasizes teamwork, positivity, and attention to detail, providing unique guest experiences in a vibrant environment.

Benefits

Meals on duty

Free dry cleaning/uniform washing

Season ticket loan

Referral bonus

Guest experience perks

Length of service incentives

Healthcare cash plans

Qualifications

• Previous experience in a similar role is advantageous.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Ensure smooth and efficient running of designated area/floors.
• Support team to offer the best guest experience.

Skills

Communication

Attention to Detail

Flexibility

Job description

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As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.

No two days are alike as we provide unique experiences every day such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.

We have a fabulous opportunity to join Sanderson in our Housekeeping team as a General Attendant.

Company Description

As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.

No two days are alike as we provide unique experiences every day such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.

We have a fabulous opportunity to join Sanderson in our Housekeeping team as a General Attendant.

Job Description

As a General Attendant, you will strive to ensure the smooth and efficient running of your designated area/floors and duties in accordance with the hotel housekeeping standards.

A bit about you:

1. Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, giving you opportunities to discover your best self.

2. Be a team player - We always support each other and work together to offer the best guest experience. Whatever challenge we face, we’re in it together.

3. Loves to have fun at work - Working hard is a given, but making it fun is key. Make it fun for yourself, your team, and our guests. We create memorable experiences for everyone.

4. Makes positive impacts - We aim to make positive impacts, from small gestures to brighten someone’s day to supporting causes close to our hearts.

5. Be humble & kind - We are grounded, open-minded, and show kindness to guests and colleagues alike. The best ideas come from anywhere.

6. Loves to think big & believe - We are dreamers and entrepreneurs, imagining what’s possible. We challenge norms, push boundaries, and embrace change, even at the risk of being wrong sometimes. The biggest risk is not taking any.

Qualifications

To succeed in this role, you should have:

• Previous experience in a similar role is advantageous, but full training will be provided.

• Ability to thrive in a fast-paced environment and enjoy challenges.

• Excellent verbal and communication skills.

• Strong attention to detail.

• Flexibility in working hours.

Additional Information

In addition to a competitive salary of £14.06 per hour, we offer benefits including:

• Meals on duty and uniform, ensuring you are fully dressed and fed at work.
• Free dry cleaning/uniform washing.
• Season ticket loan for travel costs.
• Ride to work scheme with loans up to £5000.
• Referral bonus of £250 for successful referrals.
• Guest experience perks, including a free night and complimentary drinks and meals after passing probation.
• Length of service incentives, such as extra holidays.
• Free Code Membership for hospitality benefits.
• Discounts across the Ennismore family of properties.
• Regular staff events and celebrations.
• Employee Assistance Programme for confidential support.
• Mental Health Champions and support initiatives.
• Quarterly and annual staff awards.
• Opportunities for career progression within a global family of brands.
• Healthcare cash plans and eye care vouchers.

Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels sharing a free spirit. Each hotel is unique, yet all celebrate entertainment, a love for the glossy hey days, and the magic of a lively Friday night.