Solutions Engineer — SaaS Demos & Integrations Expert

Interact Software; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

Interact Software is seeking a Solutions Engineer to work with our Sales and Customer Success teams, delivering compelling demonstrations and tailored technical solutions. The role involves setting up demo environments, parsing RFI/RFPs, and presenting platform value to a broad range of stakeholders across IT, HR, and leadership.

You will collaborate with Product, Engineering, and Sales across the US and UK, contributing to long-term partnerships and scalable cloud-based implementations.

Qualifications

• 4+ years' experience supporting Sales, Pre-Sales, Solutions Consulting, or Technical Consulting within a SaaS environment.
• Ability to translate complex technical concepts into business value for technical and non-technical audiences.
• Experience leading discovery conversations to understand customer challenges and design impactful solutions.
• Experience presenting and demonstrating technical solutions to IT, HR, and senior leaders.
• Hands-on experience with cloud-based SaaS platforms, integrations, and enterprise software implementations.
• Experience with APIs, custom integrations, data migrations, and technical implementation projects.
• Exposure to Agile delivery, testing, release management, and deployment methodologies.
• Experience collaborating with Product, Engineering, Customer Success, and Sales teams.
• Knowledge of cloud architecture, multi-tenant SaaS, scalability, and data residency requirements.
• Familiarity with AWS and/or Azure, networking, monitoring, security, and compliance best practices.
• Understanding of enterprise architecture and business system integration.
• Knowledge of web technologies: JavaScript/TypeScript, HTML, CSS, REST APIs, JSON, webhooks, SDKs.
• Understanding of software design principles, architecture, and coding practices.
• Knowledge of authentication and identity management: SAML, SCIM, OAuth 2.0, OIDC, SSO.
• Security/compliance awareness including GDPR and data protection.
• Experience with Microsoft 365, SharePoint, Teams, HRIS/HCM, BI solutions.
• CI/CD deployment approaches and enterprise change management.
• Curiosity, passion for technology, and continuous learning.
• Customer focus and value-driven solutions.
• Strong communication, presentation, and stakeholder engagement skills.
• Analytical and problem-solving abilities balancing tech and business needs.
• Comfort discussing architecture and security with customers and internal teams.
• Collaborative and able to build relationships across functions.
• Organised and able to manage priorities in a fast-paced environment.
• Commercial awareness and motivation to help organisations succeed through technology.

Responsibilities

• Manage technical setup of demo environments and connect platform to 3rd-party integrations via Marketplace tools.
• Read RFI/RFP documents to understand prospect needs; work with Sales to identify foundational requirements.
• Create and deliver tailored demos aligned to the prospect's frame of context.
• Be a product expert with support from training materials.
• Respond to questions from diverse teams including IT, HR, Communications, and Leadership.
• Stay informed about platform roadmap and explain benefits of upcoming features.
• Analyse the sales lifecycle and suggest refinements to improve processes.
• Collaborate with US and UK teams; maintain overlap with relevant time zones.

Skills

SaaS experience

Discovery conversations

Demo presentations

Cloud architectures

AWS/Azure knowledge

REST APIs

Software integrations

Agile delivery

Stakeholder communication

Technical solution design

Multi-tenant architecture

Security/compliance basics

Problem solving

Cross-functional collaboration

Tools

Marketplace integrations

SDKs

Job description

Interact Software is seeking a Solutions Engineer to work with our Sales and Customer Success teams, delivering compelling demonstrations and tailored technical solutions. The role involves setting up demo environments, parsing RFI/RFPs, and presenting platform value to a broad range of stakeholders across IT, HR, and leadership.

You will collaborate with Product, Engineering, and Sales across the US and UK, contributing to long-term partnerships and scalable cloud-based implementations.