Solutions Engineer – SaaS Demos & Integrations (Manchester)

Sideways 6

Manchester

On-site

GBP 60,000 - 90,000

Full time

10 days ago

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

25 days annual leave

Cycle to work scheme

Learning & Development platform

Life Insurance

Auto Enrolment Pensions

Healthshield (dental, eye care, physio

Phone reimbursement

Free Gym membership

Free Friday lunch

Job summary

Interact is hiring a Solutions Engineer in Manchester to link our intranet platform with 3rd-party integrations, translate complex tech for business outcomes, and craft tailored demonstrations for prospects.

You will read RFI/RFPs with the Sales team, present solutions to IT and business stakeholders, and continuously learn the roadmap to communicate value. A strong SaaS background and API experience are essential.

Qualifications

4+ years' experience supporting Sales, Pre-Sales, Solutions Consulting, or Technical Consulting within a SaaS environment.
Proven ability to translate complex technical concepts into clear business value for both technical and non-technical audiences.
Experience leading discovery conversations to understand customer challenges and design impactful solutions.
Experience presenting and demonstrating technical solutions to a broad range of stakeholders, from IT teams to senior business leaders.
Hands-on experience supporting cloud-based SaaS platforms, integrations, and enterprise software implementations.
Experience working with APIs, custom integrations, data migrations, and technical implementation projects.
Exposure to software development practices, including Agile delivery, testing, release management, and deployment methodologies.
Experience collaborating with Product, Engineering, Customer Success, and Sales teams to deliver successful customer outcomes.
Strong understanding of cloud architecture principles (multi-tenant SaaS, scalability, HA, DR, data residency).
Knowledge of AWS and/or Azure cloud technologies, networking, security, and compliance best practices.
Understanding of enterprise architecture and integration across complex tech ecosystems.
Knowledge of modern web technologies (JavaScript/TypeScript, HTML, CSS, REST APIs, JSON, webhooks, SDKs).
Familiarity with security and compliance requirements (GDPR, data protection, encryption, access controls).
Understanding of integration patterns and enterprise platforms (Microsoft 365, SharePoint, Teams, HRIS/HCM, BI).
Knowledge of migration strategies, deployment approaches, and CI/CD practices.

Responsibilities

Manage the technical setup of demo environments - connecting our platform to 3rd-party integrations via our Marketplace suite of tools.
Read and parse extensive RFI/RFP documents to understand prospect needs - working closely with the Sales Team to build insights into what the foundational needs of each opportunity are.
Create and deliver compelling demos of the platform which are tailored to the prospective customer’s frame of context.
Be a product expert (with lots of help from our extensive training materials)
Think on your feet when quizzed by prospective customer teams across diverse functions such as IT, HR, Communications, and Leadership
Continually learn about, and deliver presentations on, the platform roadmap - focusing on benefits of upcoming features
Analyse the sales lifecycle and suggest refinements - asking questions and devising options for improvement
Work closely with team members across the US and UK - overlap with relevant time zones is important