Solutions Architect

Convergence Group; Metropolitan Borough of Solihull; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading network solutions provider in the UK is seeking a Solutions Architect to enhance its complex network offerings. The successful candidate will collaborate with sales and account teams to design tailored LAN and WAN solutions, guide customers through the process, and create professional documentation. This role requires technical expertise and excellent communication skills, with responsibilities spanning customer interaction and solution design.

Qualifications

• Experience in designing LAN & WAN solutions.
• Strong communication skills to interact with customers.
• Ability to produce clear documentation.

Responsibilities

• Partner with Sales & Account teams to understand customer needs.
• Design tailored LAN & WAN solutions.
• Support customers with clear and confident guidance.

Skills

Technical knowledge

Customer communication

Solution design

Job description

Solutions Architect Build Brilliant Networks (and Relationships) with Convergence Group

At Convergence Group, weve been quietly running the show behind some of the UKs most complex networks for 20+ years. But heres the thing : were not just another tech company. Were reimagining what connectivity should look like in a world that never stops asking for more - more speed, more uptime, more agility. We know our success is powered by people (not just routers and switches). Thats why were looking for a Solutions Architect whos not only technically sharp but also thrives on talking to customers, demystifying the complex, and shaping solutions that just work.

What youll do as our Solution Architect:

• Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know-how that helps close deals.
• Design tailored LAN & WAN solutions that fit perfectly with our product set.
• Support customers throughout the process, offering clear, confident guidance - avoiding unnecessary jargon or complexity.
• Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny.

Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers ...