Solution Engineer Salesforce

Acuro Associates Ltd; Remote; GBP 80,000 - 90,000; Full time

Job summary

A growing software company in the UK is seeking a Solution Engineer to deliver world-class PSA software based on Salesforce. This fully remote role involves translating customer needs into compelling demos, collaborating with Account Executives, and supporting sales processes. Ideal candidates should have Salesforce experience, strong customer skills, and a willingness to engage in proof of concepts. The position also requires comfort with remote work and interaction across various time zones.

Qualifications

• 2-3 years of experience in Solution Engineering or 1 year with a background in professional services implementation.
• In-depth experience with Salesforce and PSA software.

Responsibilities

• Translate customer needs into tailored, narrative-driven demos.
• Collaborate with AEs on assessing requirements and positioning product features.
• Maintain demo templates and communicate improvements.
• Map service workflows across service execution and operations.
• Support sales discovery sessions with technical and business audiences.
• Draft clear, value-based SOWs that align with customer expectations.
• Manage proof of concepts and forward deployment engineering with AI.

Skills

Salesforce expertise

Strong customer skills

Solution engineering experience

Understanding of PSA software

Job description

The Opportunity

Fully remote, based in the UK. Salary between 80- 90K plus variable commission and company benefits.

An exciting opportunity thas been opened up to join a growing software company delivering world class PSA software based on the Salesforce platform. As a Solution Engineer, you will have the chance to shape opportunities with your people and platform skills as you engage with prospects from discovery through to early stages of post sales.

You will be able to flex your capabilities and creativity with proof of concepts, leveraging the PSA product, salesforce and AI to deliver automated solutions, close to the heart of professional services organisations and driving competitive advantage.

The role

• Translate customer needs into compelling, narrative-driven demos that are sectioned, conversational and tailored prospect personas
• Collaborate with AEs on deals, assess requirements and position product features and differentiators
• Maintain and update demo templates and environments and communicate improvements internally
• Efficiently map service workflows across service execution and services operations
• Support sales discovery sessions with technical and business audiences
• Draft clear, value-based SOWs that align with customer expectations and needs
• Run interactive conversations on the scope of work with clients which will focus on key outcomes, timeline, key scoping topics, custom requirement
• Manage proof of concepts and forward deployment engineering with AI

Requirements

• 2-3 years Solution Engineering experience or 1 year in Solution Engineering with a background in professional services implementation
• In-depth experience with Salesforce and PSA software

There are some variables for this

There are some variables for this. We would consider:

• Someone with strong Salesforce skills and experience with complex sales cycles in and around financials, revenue management, CPQ or sales enablement
• Someone without Salesforce skills but with strong PSA product and sector experience
• Above all else, we are looking for excellent customer and people skills, able to read the room, talk about the art of the possible, as well as diving into the detail when needed. Able to fend and deal with questions and curve balls from prospects, demonstrating flexibility within the framework of the solution
• Happy to get involved with proof of concepts/ forward deployments / AI
• Comfortable providing SOWs that align with customer expectations and needs
• OK to work opportunities across the UK/Europe and the US/ east coast time zones
• OK with being fully remote, based in the UK with quarterly visits to the London office