Software Support Engineer

Tilo Consulting; Gloucester; Híbrido; GBP 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare

Pension scheme

Generous holiday allowance

Flexible benefits

Descripción de la vacante

Tilo Consulting in the Greater Bristol Area, United Kingdom, is seeking a Software Support Engineer to join a growing team in a hybrid role. You will troubleshoot software, support customer installations, and collaborate with engineering teams to improve products and services.

The role emphasizes problem solving, training involvement, and customer-facing technical discussions, with a culture that supports learning and progression. Visa sponsorship is not provided.

Formación

• Strong software troubleshooting, diagnostics and log analysis skills.
• Experience with Windows-based software and real-time control systems.
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming, or similar technologies.
• Ability to support software and hardware integration challenges.
• Excellent communication skills with a customer-focused approach.

Responsabilidades

• Troubleshoot advanced software issues and analyze logs to identify root causes.
• Support critical customer installations and coordinate with engineering teams.
• Contribute to training, continuous improvement projects, and customer discussions.
• Serve as a bridge between field engineers and software development teams.

Conocimientos

Troubleshooting

Windows OS

C#/.NET

C++

C

WPF

SQL/MySQL

PLC programming

Real-time control systems

Herramientas

Unknown tools

Descripción del empleo

Software Support Engineer

Greater Bristol Area, United Kingdom (Hybrid)

40,000 - 50,000 + Excellent benefits

A highly respected advanced manufacturing business is looking for a Software Support Engineer to join its growing team. This is an excellent opportunity for someone who enjoys solving complex technical challenges, supporting customers, and working closely with engineering teams to improve products and services.

Acting as a key link between field-based engineers and software development teams, you will play a vital role in troubleshooting advanced issues, supporting critical customer installations, and ensuring customers receive an exceptional level of service. You'll also have opportunities to contribute to training, continuous improvement projects, and customer-facing technical discussions.

The company is known for its friendly, welcoming culture, where collaboration, learning, and professional development are actively encouraged. Comprehensive training and clear progression opportunities are available for ambitious individuals looking to develop their careers.

Requirements

• Strong software troubleshooting, diagnostics, and log analysis skills
• Experience with Windows-based software and real-time control systems
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming, or similar technologies
• Ability to support software and hardware integration challenges
• Excellent communication skills and a customer-focused approach

In return, you'll receive a competitive salary, private healthcare, pension scheme, generous holiday allowance, flexible benefits, excellent work-life balance, and structured career development within a supportive environment.

Unfortunately, visa sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK indefinitely.

Tilo Consulting values diversity and welcomes applicants from all backgrounds.