Software Support Engineer

Tilo Consulting; Bristol; Híbrido; GBP 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare

Pension scheme

Generous holiday allowance

Flexible benefits

Excellent work-life balance

Structured career development

Descripción de la vacante

Tilo Consulting in the Greater Bristol Area is seeking a Software Support Engineer to join our growing team. You will troubleshoot software issues, support real-time control systems, and serve as a bridge between field engineers and development teams.

We offer a competitive £40,000-£50,000 salary, private healthcare, pension, generous holiday, flexible benefits, and clear progression in a collaborative environment. Applicants must have the right to work in the UK.

Formación

• Strong software troubleshooting, diagnostics, and log analysis skills.
• Experience with Windows-based software and real-time control systems.
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming.
• Ability to support software and hardware integration challenges.
• Excellent communication skills and a customer-focused approach.

Responsabilidades

• Act as a key link between field-based engineers and software development teams to troubleshoot advanced issues.
• Support critical customer installations and ensure an exceptional level of service.
• Contribute to training, continuous improvement projects, and customer-facing technical discussions.

Conocimientos

Software troubleshooting

Log analysis

Windows software

C#

.NET Core

WPF

C++

C

SQL/MySQL

PLC programming

Software integration

Customer communication

Descripción del empleo

Software Support Engineer

Greater Bristol Area, United Kingdom (Hybrid)

£40,000 - £50,000 + Excellent benefits

A highly respected advanced manufacturing business is looking for a Software Support Engineer to join its growing team. This is an excellent opportunity for someone who enjoys solving complex technical challenges, supporting customers, and working closely with engineering teams to improve products and services.

Acting as a key link between field-based engineers and software development teams, you will play a vital role in troubleshooting advanced issues, supporting critical customer installations, and ensuring customers receive an exceptional level of service. You'll also have opportunities to contribute to training, continuous improvement projects, and customer-facing technical discussions.

The company is known for its friendly, welcoming culture, where collaboration, learning, and professional development are actively encouraged. Comprehensive training and clear progression opportunities are available for ambitious individuals looking to develop their careers.

In return, you'll receive a competitive salary, private healthcare, pension scheme, generous holiday allowance, flexible benefits, excellent work-life balance, and structured career development within a supportive environment.

Unfortunately, visa sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK indefinitely.

Tilo Consulting values diversity and welcomes applicants from all backgrounds.

Requirements

• Strong software troubleshooting, diagnostics, and log analysis skills
• Experience with Windows-based software and real-time control systems
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming, or similar technologies
• Ability to support software and hardware integration challenges
• Excellent communication skills and a customer-focused approach