Hybrid Software Support Engineer — Manufacturing

Tilo Consulting; West of England; Hybrid; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Private healthcare

Pension scheme

Generous holiday

Flexible benefits

Work-life balance

Career development

Job summary

Tilo Consulting in the Greater Bristol Area is seeking a Software Support Engineer to join our growing team. You will troubleshoot software issues, support customer installations, and work closely with engineering to improve products and services in a hybrid UK work environment.

The role emphasizes strong problem solving, clear communication with clients, and collaboration with field engineers and software developers.

Qualifications

• Strong software troubleshooting, diagnostics, and log analysis skills.
• Experience with Windows-based software and real-time control systems.
• Knowledge of C#, .NET Core, WPF, C++, C, SQL/MySQL, PLC programming, or similar technologies.
• Ability to support software and hardware integration challenges.
• Excellent communication skills and a customer-focused approach.

Responsibilities

• Troubleshoot advanced issues and support critical customer installations.
• Collaborate with field-based engineers and software development teams.
• Contribute to training, continuous improvement projects, and customer-facing technical discussions.

Skills

Troubleshooting

Windows software

Real-time control

C#

NET Core

WPF

C++

C

SQL/MySQL

PLC programming

Software-hardware integration

Job description

Tilo Consulting in the Greater Bristol Area is seeking a Software Support Engineer to join our growing team. You will troubleshoot software issues, support customer installations, and work closely with engineering to improve products and services in a hybrid UK work environment.

The role emphasizes strong problem solving, clear communication with clients, and collaboration with field engineers and software developers.