Sneaker Store CX Associate - Great Service, 28 Days Holiday

Foot Locker; West Yorkshire; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay £10-£14.12 per hour

28 days holiday including extra day

Employee discount 30-50%

Wellbeing program

Employee Assistance Program

Sick pay

Head Office internships

Ambassador programme

Development opportunities

Job summary

Foot Locker in Leeds (West Yorkshire) is seeking a Retail Sales Associate to deliver an excellent in-store experience. You will engage customers about athletic sneakers and apparel, and work as part of a team to achieve personal and store productivity goals.

Responsibilities include ensuring high levels of customer satisfaction, delivering sales, and staying knowledgeable on product trends. The role requires adapting to customers' needs and working flexible hours, including nights and weekends.

Qualifications

• 0-3 year of retail experience.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through enthusiasm for interacting with customers and athletic products.
• Initiates completion of tasks without supervision.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products and collaborating with co-workers.
• Deliver sales, outstanding customer experience, and meet operational expectations.
• Maintain personal and productivity goals.
• Connect with every customer by asking open-ended questions to assess needs.
• Learn and share product knowledge and trends to fit customer needs.
• Maintain awareness of all product knowledge and current trends.
• Contribute to a positive and inclusive work environment.

Skills

Retail experience

Customer engagement

Sales orientation

Adaptability

Flexible availability

Job description

Foot Locker in Leeds (West Yorkshire) is seeking a Retail Sales Associate to deliver an excellent in-store experience. You will engage customers about athletic sneakers and apparel, and work as part of a team to achieve personal and store productivity goals.

Responsibilities include ensuring high levels of customer satisfaction, delivering sales, and staying knowledgeable on product trends. The role requires adapting to customers' needs and working flexible hours, including nights and weekends.