Sneaker Retail CX Associate - Flexible Hours & 30% Discount

Foot Locker; Slough; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Associate discount 30-50%

Wellbeing options

Employee Assistance Program

Sick Pay

Store internships

Job summary

Foot Locker in Slough is seeking a friendly, customer-focused associate to join our sales team. You will talk about athletic sneakers and apparel, start natural conversations, and adapt to different customers while delivering great service on the shop floor.

You will work with colleagues to meet personal and store productivity goals, stay informed about current products and trends, and contribute to a positive, inclusive store environment. Weekend and holiday availability is needed.

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of enthusiasm for customers and athletic products
• Initiates completion of tasks or activities without supervision
• Flexible availability - nights, weekends, and holidays

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products and teaming up with co-workers
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Learning and sharing product knowledge and trends to fit customer needs
• Maintains awareness of product knowledge and current trends
• Contributes to a positive and inclusive work environment

Skills

Customer engagement

Communication

Teamwork

Flexibility

Retail experience

Job description

Foot Locker in Slough is seeking a friendly, customer-focused associate to join our sales team. You will talk about athletic sneakers and apparel, start natural conversations, and adapt to different customers while delivering great service on the shop floor.

You will work with colleagues to meet personal and store productivity goals, stay informed about current products and trends, and contribute to a positive, inclusive store environment. Weekend and holiday availability is needed.