Sneaker Store CX Specialist — Team-Driven, Customer-Focused

Foot Locker; Manchester; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Hourly wages £10–£14.12

28 days holiday

Associate discounts

Wellbeing programs

Employee assistance

Sick pay

Training opportunities

Development opportunities

Job summary

Foot Locker in Manchester is seeking a friendly Sales Associate to help customers explore athletic sneakers and apparel and deliver an outstanding in-store experience. You will join a team, work toward personal and productivity goals, and grow product knowledge on the shop floor.

Nice to have flexible availability including nights, weekends, and holidays, with a supportive benefits package and opportunities for development.

Qualifications

• Experience engaging customers to deliver an elevated in-store experience.
• Ability to work as part of a team and meet personal/productivity goals.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Ensure high levels of customer satisfaction by knowing products and assisting customers.
• Deliver sales and exceptional in-store experience.
• Maintain personal and team productivity goals.
• Ask open-ended questions to assess customer needs and recommend products.
• Stay up-to-date on products and trends.

Skills

Customer engagement

Teamwork

Flexible availability

Sales oriented

Product knowledge

Job description

Foot Locker in Manchester is seeking a friendly Sales Associate to help customers explore athletic sneakers and apparel and deliver an outstanding in-store experience. You will join a team, work toward personal and productivity goals, and grow product knowledge on the shop floor.

Nice to have flexible availability including nights, weekends, and holidays, with a supportive benefits package and opportunities for development.