SME Lending Renewal & Relationship Specialist

CRS; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

CRS in London is seeking a proactive, commercially minded account manager to join the commercial department. You will build strong relationships with existing SME customers, ensuring excellent service and identifying opportunities for top‑ups or new lending facilities.

You will thrive in a fast-paced sales environment, targeting revenue growth while delivering a smooth, efficient customer journey from inquiry to repayment.

Qualifications

• Prior SME lending experience across customer service, business development, customer success or account management.

Responsibilities

• Manage and upsell to existing SME customers to support top-up facilities or new loans.
• Provide proactive, responsive service to queries and maintain a streamlined customer journey.
• Build long-term relationships with business owners to drive revenue in a thriving sales environment.

Job description

CRS in London is seeking a proactive, commercially minded account manager to join the commercial department. You will build strong relationships with existing SME customers, ensuring excellent service and identifying opportunities for top‑ups or new lending facilities.

You will thrive in a fast-paced sales environment, targeting revenue growth while delivering a smooth, efficient customer journey from inquiry to repayment.