Smart Meter Field Technician & Troubleshooter – Company Van

Affinity Water; Hatfield; Híbrido; GBP 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Van

Annual bonus

Life Assurance

Pension scheme

Annual leave 23-27 days

Affinity days for volunteering

Wellbeing support

Descripción de la vacante

Affinity Water is seeking a Smart Metering Field Investigator to diagnose and resolve connectivity and performance issues across our network. This hands-on, field-based role combines technical troubleshooting, data analysis and site visits to keep meters communicating reliably.

You’ll visit customer properties, configure equipment, work with network providers and partners, and capture accurate records. A full UK driving licence and a proactive, safety-conscious approach are essential.

Formación

• Experience in a technical, field-based role with problem solving.
• Experience in utilities, smart metering, telecommunications or similar.
• Experience investigating connectivity, telemetry or communication issues.
• Knowledge of smart metering technology or networked devices.
• Strong analytical and troubleshooting skills.
• Experience using work management systems.
• Excellent attention to detail and record-keeping skills.
• Strong communication and customer-facing skills.
• A full UK driving licence.
• NRSWA Operative or Supervisor qualification and SLG.

Responsabilidades

• Investigating smart meters that have stopped communicating or are underperforming.
• Using multiple systems to diagnose faults and identify root causes.
• Visiting customer properties to inspect meter installations and assess site conditions.
• Carrying out technical interventions such as commissioning, configuring, repairing or replacing smart metering equipment.
• Working with network providers and delivery partners to resolve connectivity issues.
• Capturing accurate technical information, photographs and investigation records.
• Identifying recurring issues and supporting continuous improvement initiatives.
• Maintaining high standards of health, safety and compliance at all times.

Conocimientos

Field investigations

Smart metering tech

Connectivity troubleshooting

Analytical skills

Driver’s licence

Communication skills

Hands-on problem solving

Health & safety

Educación

NRSWA Operative or Supervisor (SLG)

Herramientas

Work management systems

Descripción del empleo

Affinity Water is seeking a Smart Metering Field Investigator to diagnose and resolve connectivity and performance issues across our network. This hands-on, field-based role combines technical troubleshooting, data analysis and site visits to keep meters communicating reliably.

You’ll visit customer properties, configure equipment, work with network providers and partners, and capture accurate records. A full UK driving licence and a proactive, safety-conscious approach are essential.