Smart Home Security Inside Sales Pro

Johnson Controls, Inc.; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Commission

Pension 7% matched

Life assurance

Employee assistance

Employee discounts

Cycle to work

Training opportunities

Career development

Zero Harm policy

Employee resource groups

Job summary

Johnson Controls, Inc. is seeking an Inside Sales Advisor to maximize sales of our market-leading security systems for existing residential customers in the Manchester area.

You will advise customers moving property on suitable smart home security solutions and provide upgrades for existing customers over the phone. You will work within a team of established sales advisors, handling leads with Salesforce while building strong relationships with internal departments to ensure a seamless customer

Qualifications

• Computer literate: Outlook, Word and Excel; proficient with internal systems (training provided).
• Excellent customer service with a customer-first approach.
• Strong verbal and written communication skills.
• Able to work in a team and manage own workload.
• Able to work to targets and KPIs.
• Tele sales experience is advantageous but not required.

Responsibilities

• Maximise sales opportunities of market-leading security systems for existing residential customers.
• Advise customers moving property on best smart home security solutions.
• Provide upgrades for existing customers over the phone.
• Process leads and opportunities using Salesforce.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Outlook

Word

Excel

Customer service

Communication

Teamwork

Target driven

Tele sales

Tools

Salesforce

Job description

Johnson Controls, Inc. is seeking an Inside Sales Advisor to maximize sales of our market-leading security systems for existing residential customers in the Manchester area.

You will advise customers moving property on suitable smart home security solutions and provide upgrades for existing customers over the phone. You will work within a team of established sales advisors, handling leads with Salesforce while building strong relationships with internal departments to ensure a seamless customer