Skincare Inside Sales Specialist — Part-Time, UK

Osborne Appointments; Elstree; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

23+8 holidays

Pension – 2% Employer / 3% Employee

Life Insurance – 2 x Salary after 6个月’

Job summary

Osborne Appointments is seeking an Internal Sales Representative for a UK-based role in Elstree/Borehamwood. The role involves handling inbound enquiries, outbound outreach, qualifying opportunities, and converting leads into sales across skincare technology and service offerings.

The ideal candidate has a confident telephone manner, strong customer focus and a track record of meeting sales targets. Office-based role with 3–4 days per week, offering salary plus commission.

Qualifications

• Experience in telesales, inside sales, sales support, business development or customer service (Essential).
• Proven telephone sales experience, inbound and outbound (Essential).
• Experience qualifying leads, managing pipelines and converting opportunities (Essential).
• Excellent communication, negotiation and relationship-building skills (Essential).
• Confident telephone manner with strong objection-handling and closing skills (Essential).
• Strong organisation and ability to manage competing priorities (Essential).
• Experience with CRM/ERP systems and Microsoft Office (Essential).

Responsibilities

• Handle and qualify inbound sales enquiries by telephone, email and online channels.
• Conduct outbound calls to generate opportunities, follow up leads, quotations and dormant accounts.
• Identify customer needs and recommend suitable products and services.
• Convert qualified leads into sales, including products, accessories, service plans and warranties.
• Build strong customer relationships, handle objections and provide excellent service.
• Arrange call-backs, demonstrations and appointments, referring larger opportunities to the appropriate sales consultant.
• Maintain accurate CRM records, manage pipelines and ensure timely follow-up.
• Support sales consultants with lead management, appointments and sales administration.
• Liaise with Sales, Customer Service, Technical Support, Operations, Finance and Marketing to meet customer requirements.
• Work towards individual and team sales targets, monitoring activity, conversion and pipeline performance.
• Provide sales reporting and feedback on customer needs, objections and market opportunities.
• Support sales campaigns, product launches and wider commercial initiatives.

Tools

Dynamics CRM

MS Office

Job description

Osborne Appointments is seeking an Internal Sales Representative for a UK-based role in Elstree/Borehamwood. The role involves handling inbound enquiries, outbound outreach, qualifying opportunities, and converting leads into sales across skincare technology and service offerings.

The ideal candidate has a confident telephone manner, strong customer focus and a track record of meeting sales targets. Office-based role with 3–4 days per week, offering salary plus commission.